IT Program Manager - University of Rochester
Rochester, NY
About the Job
GENERAL PURPOSE:
The Program Manager is a member of a cross-functional team where teamwork, collaboration, balancing competing priorities and continuous learning are the norm. Position works in collaboration with team leads, application build teams and clinical, financial, operational and research stakeholders. Responsible for leadership of strategic program activities and coordination of multiple related projects, working with operational team leads to understand project health, risks and issues. Establishes strong partnerships with executive stakeholders, operational leaders and business unit subject matter experts. Provides supervisory leadership, mentorship and coaching of direct reports. Acts as an expert regarding project management methodology and tools.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Determines scope of the program through collaboration with the executive project sponsor, key clinical and operational users and system and application analysts. Identifies, tracks and manages risk and mitigation plans within assigned program, escalating as appropriate. Monitors progress of program activities and ensures all critical implementation criteria are met. Provides status reports to steering committees.
2. Utilizes a variety of project management methodologies, as appropriate, to lead the program, including Predictive, Agile/Adaptive and Hybrid approaches. Manages program scope, timeline and budget using appropriate governance bodies and Project Portfolio Office leadership direction.
3. Consolidates and maintains project methodology tools and templates. Acts as the program and project management methodology and tool expert within the team. Assists junior project managers in orienting team members to project tools and templates. Leads tracking resource plans and overall data integrity
4. Coordinates with Architects, Team Leads and Technology leadership, as needed, to ensure project team follows department processes for quality assurance, migrations and promotions, end-user acceptance/validation, training and support. Facilitates program meetings using effective meeting techniques for objectives, agendas, participants and meeting minutes. Develops and maintains reporting dashboards suitable for Sr. Leadership to communicate project status. Conducts post-program lessons learned sessions to identify successful program elements and areas for future improvement.
5. Responsible for functional leadership, performance management and ongoing coaching of direct reports.
Other duties as assigned.
**QUALIFICATIONS:**
Bachelor's degree required in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering. 7 years of relevant experience required or an equivalent combination of education and experience; 2 years of supervisory experience, 5 years of experience in project management and experience in healthcare environment preferred. Extensive computer literacy, including expertise in Smartsheet, Teams and Powerpoint and excellent leadership, communication (written and verbal), presentation, analytical and problem solving skills required. Project Management Professional (PMP) may be required within 12 months of hire; Agile certification (ACP, DA, or CSM) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:** Full Time 40 hours Grade 056 University IT / P&PM
**Schedule:** 8 AM-5 PM
Source : University of Rochester