IT Professional at JobsRUs.com
Orlando, FL
About the Job
JobsRUs.com. is seeking to hire a IT Professional for our client in Orlando, FL!
Benefits Available!
Pay Rate - $20/hr
1st Shift: 8am-5pm
Job Description:
IT On Site Services Support for Generation Service Organization
Work directly with end users within the region to communicate changes and impact to their IT environment
Work with venders on service contracts to provide best options for customers
Provide troubleshooting on mobile devices and applications
Lead educational sessions and training offerings for generation service users
May perform 1st and 2nd -level user help desk activities to resolve issues for high priority personnel
Develop user guides and instructions for Client specific application configurations and setup
Record and document all new processes and procedures in service scope and update those already documented to ensure coworkers are able to understand and follow
Work with customer on updates as well as upgrades to mobile devices
Participate in regular Generation Service IT Status Meeting to understand upcoming IT changes, and facilitate implementation strategy to ensure alignment of business needs with IT requirements and minimize business interruption for Field Service
Assist with the coordination activities for Client’s internal IT Support groups to support Generation Service personnel through IT systems separation and migration activities
Gain complete understanding of IT separation activities, timelines, technical issues, and solutions in a continuously changing environment
Support change-release processes for implementation of IT systems
Key Responsibilities:
The candidate should be organized, self-motivated and have skills to tackle problems as they occur and takes appropriate steps to solve them in situations where the problem may be difficult or complex. Candidate should have the ability to take direction and switch quickly between tasks. The candidate seeks advice and guidance from Project Leadership Team or others for non-routine or other problem areas. The candidate should have the ability to communicate effective with all levels of the organization from Senior Management to Individual Contributor.
Requirements:
Location
This position is located in Orlando, FL.
Experience
Education or training in Management Information Systems, Computer Science or related fields are required
Excellent communication skills-both written and oral, including presentation skills is required
Experience with MS Windows 10 Desktop Administration is desired
Experience with MS Office 365 and related applications is desired
Familiarity with Cyber Security concepts is desired
Benefits Available!
Pay Rate - $20/hr
1st Shift: 8am-5pm
Job Description:
IT On Site Services Support for Generation Service Organization
Work directly with end users within the region to communicate changes and impact to their IT environment
Work with venders on service contracts to provide best options for customers
Provide troubleshooting on mobile devices and applications
Lead educational sessions and training offerings for generation service users
May perform 1st and 2nd -level user help desk activities to resolve issues for high priority personnel
Develop user guides and instructions for Client specific application configurations and setup
Record and document all new processes and procedures in service scope and update those already documented to ensure coworkers are able to understand and follow
Work with customer on updates as well as upgrades to mobile devices
Participate in regular Generation Service IT Status Meeting to understand upcoming IT changes, and facilitate implementation strategy to ensure alignment of business needs with IT requirements and minimize business interruption for Field Service
Assist with the coordination activities for Client’s internal IT Support groups to support Generation Service personnel through IT systems separation and migration activities
Gain complete understanding of IT separation activities, timelines, technical issues, and solutions in a continuously changing environment
Support change-release processes for implementation of IT systems
Key Responsibilities:
The candidate should be organized, self-motivated and have skills to tackle problems as they occur and takes appropriate steps to solve them in situations where the problem may be difficult or complex. Candidate should have the ability to take direction and switch quickly between tasks. The candidate seeks advice and guidance from Project Leadership Team or others for non-routine or other problem areas. The candidate should have the ability to communicate effective with all levels of the organization from Senior Management to Individual Contributor.
Requirements:
Location
This position is located in Orlando, FL.
Experience
Education or training in Management Information Systems, Computer Science or related fields are required
Excellent communication skills-both written and oral, including presentation skills is required
Experience with MS Windows 10 Desktop Administration is desired
Experience with MS Office 365 and related applications is desired
Familiarity with Cyber Security concepts is desired