IT Product Manager - Office of the District Attorney, Bronx County

JOB SUMMARY:

The Bronx District Attorney’s Office is seeking a well-qualified staff whose diverse backgrounds reflect an ability to serve the 1.4 million members of the Bronx County community and to pursue a safer Bronx through fair justice. The IT Product Manager acts as the liaison between users and technical teams within ITB, coordinating development efforts and aligning projects with BXDA's strategic goals. They translate business requirements into actionable product features and technical specifications, ensuring technology initiatives support the agency's objectives. By actively engaging users and leveraging feedback, they continuously improve product features to meet user expectations and deliver exceptional experiences. The Product Manager fosters a culture of iterative development, driving efficiency and resilience in the development process, ultimately contributing to the agency's growth and success.

JOB RESPONSIBILITIES:

Specific duties will include, but are not limited to, the following:

• The role, in collaboration with the deputy chief technology officer, will define, develop, and execute product development workstreams that are aligned with agency goals and needs.  These workstreams will identify the correct platform for each process and user story. Ensure there is no cross-over or duplication of functionality/storage across multiple applications and technologies.
• Work closely with legal and IT and cross-agency teams to facilitate communication/collaboration and streamline dependencies to ensure well-coordinated development processes of the platforms, upgrades, new needs, and enhancements to be delivered (i.e., Legito, NICE, CMS, Platform Modernization, Automation (RPA) Processes).
• Collect and analyze user feedback, across divisions/bureaus, to inform decisions, coordinate, track, and report on progress/issues/risks to stakeholders, and develop/follow-up on execution plans for upgrades/enhancements.
• Oversee the end-to-end product development lifecycle, from ideation to release.
• Coordinate cross-application/platforms releases focusing on the priorities of each project, availability of resources, and the appropriate platform for each upgrade/enhancement project.
• Manage all cross-product quality assurance and testing to ensure correct and efficient integration across all platforms in the product.
• Coordinate training content, in-person, videos, one-pagers, to ensure accurate, updated training materials are available to users prior to any update or enhancement is deployed to production.
• Manage employee recruitment, performance reviews, career coaching, and progression.

QUALIFICATIONS:

• Bachelor’s degree in computer engineering, Electrical Engineering, Computer Science, or related fields; relevant certifications (e.g., x86 Platforms, Microsoft, Cisco, Nutanix, Azure) are advantageous.
• Proven experience in system engineering roles for at least 8 years, with a focus on server, storage, and/or network infrastructure.
• Experience in IT or a related industry, typically ranging from 3 to 5 years, including roles in project management, software development, or system administration.
• Understanding of software development processes and methodologies like Agile, Scrum, or Lean.
• Proficiency in tools like JIRA, Asana, or Trello.
• Ability to analyze performance metrics and use data analytics tools to guide product decisions.
• Ability to lead and motivate teams, communicate effectively with stakeholders at all levels, and articulate the product vision.
• Strong analytical and problem-solving skills to address complex challenges in product development.
• Focus on customer needs and user experience in product design and functionality.
• Ability to align product goals with business objectives and foresee market trends to adjust strategies accordingly.
• Ability to negotiate with stakeholders and influence the product direction.
• Capacity to adapt to changing market trends and technology.
• Strong communication skills to interact effectively with technical and non-technical stakeholders.
• Detail-oriented mindset and the ability to manage multiple tasks and priorities.
• Ability to manage multiple projects and tasks efficiently.

To Apply

We appreciate your interest in a position with the Bronx District Attorney's Office. To apply, cut and paste the following link into the browser: https://us.smrtr.io/3gbvV, or go to https://cityjobs.nyc.gov/ à Locate the "Search open jobs" field à Enter the Job ID 634876.

Upon your completion of the city application through Smartrecruiter, we will review your application and contact you if you are selected for an interview. If you have any questions or concerns, don't hesitate to contact Recruitment at 718-590-2258 or via email at bxdarecruit@bronxda.nyc.gov.

**LOAN FORGIVENESS: The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PLF) to all qualifying public service employees. Working with Bronx District Attorney’s Office qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program's other requirements. Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.