IT Principal Analyst - DevOps - Maximus Services, LLC

Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions.

We are looking for an IT Principal Analyst who works with DevOps resources, architects, developers/engineers, testers, and other cross-functional resources to create, support, and maintain technical processes, documentations and help achieve and maintain compliance with state and federal client audit requirements. The IT Principal Analyst will also be responsible for managing TechOps projects and continuous improvement efforts.

Job Summary

Essential Duties and Responsibilities:

- Collaborate with Engineering and technical resources to design and draft solution documentations to technical problems

- Document functional and non-functional system requirements including technical design of the systems in compliance with the FedRAMP, SOX, GDPR, Security, and other compliance requirements

- Maintain technical design and system control document repository to support client and government audit requirements and ensure regular review and update of the documentation to maintain their up-to-date status

- Support DevOps, Architecture, Analytics, Automation, QA, and Engineering teams with the design or modification of business systems or information technology (IT) systems

- Ensure and review that the technical requirements are understood and translated to system design and procurement requirements that are consistent with technical framework and standards with inputs from respective subject matter experts

- Create, document, and maintain technical requirements documents (including workflows and graphics in Microsoft Visio or complementary technology and Microsoft PowerPoint to represent processes and/or solution concepts), and other reference documents

- Assist with the creation, review, and management of change requests (CR) and gate keep review and approval processes

- Assist in the development of technical reports, dashboards, processes, and presentation materials

- Work comfortably within waterfall or agile project methodology to manage or support TechOps projects and maintain portfolio updates including budget and resource tracking

- Create, maintain, and update standardized documentation templates, procedures, design specifications, and other related documents

Minimum Requirements:

- Bachelor's Degree in related field.

- 10+ years of relevant professional experience.

- At least 5 years of experience managing technology projects.
- Experience supporting systems, engineering, and application development teams.
- Experience supporting cloud security compliance requirements.
- Experience in soliciting and documenting requirements, technical writing, and document preparation.
- Self-starter and ability to work independently with minimal supervision.
- Proactive communication skills with multi-site-located team.
- Demonstrated problem-solving and structured analysis skills.
- Experience in conducting systems analysis using design methodologies.
- Demonstrated ability to create process models, specifications, diagrams, and charts.
- Ability to communicate process changes, enhancements, and modifications - verbally or through written documentation - to management, peers, staff, and other employees so that issues and solutions are understood.
- Knowledge of Microsoft 365 Suite of apps (including Visio, PowerPoint, SharePoint, PowerBI) and other design and project management tools.
- Demonstrated success in client/customer support.
- Experience as Senior Business Systems Analyst on an infrastructure/DevOps/Engineering projects.
- Experience working under Agile and Waterfall software development methodologies.
- High-level knowledge and experience supporting systems/apps, systems processes, and landscape including cloud (SaaS, AWS, etc.).
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Professional certifications in disciplines such as, Agile, Project Management, Change Management, Business Analysis, etc. (e.g., SAFe, Certified Scrum Master, Project Management Professional, etc.) preferred.
- Excellent organizational, verbal, and written communication skills.
- Proficient in presentation and facilitation skills.

Education and Experience Requirements

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MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max

USD $175,000.00/Yr.

Posted Min

USD $94,000.00/Yr.