IT Plant Technician at eJangar
Springdale, AR 72762
About the Job
Job Description – Plant Technician (IT Equipment)
Summary - The Plant IT Technician will provide a consistent and continually developing level of high-quality support for technology-related issues arising out of IT equipment used in Tyson Food Plants. Hands-on technical support on computing equipment used in the Plants / Warehouses.
· Provide support, hardware break/fix, and asset management for the following Payroll-related hardware:
· Time Clocks – 100% maintained in-house for all of Fresh Meats, Poultry, and Prepared Foods legacy Tyson – advanced exchanges are configured and shipped the same day.
· Check Printers – Same-day shipment from the service provider via hardware maintenance (before 1 pm CST) issue POs as needed for maintenance kits and set up replacements.
· Check Sealers – Provide advanced exchanges and hardware/break-fix
· Fargo Badge Printers – Badge printers are used company-wide for door control and payroll. Provide 2nd level support and engage the manufacturer for warranty repairs as needed.
· DNA – Provide the installation, configuration, and support of the DNA application
· Other Support Areas –
· Exporting (Label or Impact printers)
· IDT Applicator Heads
· Zebra Printers
· Any ticket flagged for Overnight Delivery
· Zebra Handhelds/VMUs/Scanners
· Project Work (EIM/JDA/TTCS
· Bin Labels (higher if needed for EIM go-live)
· DNA Application (viewing only)
· TTCS Proactive reach-outs
· Lifecycles / Additional Hardware
· Asset Tags
Applications / Tools Hands On –
ServiceNow
SOTI
The Log
SAP-PM, MM, and P2P
Zebra Portal/Maintenance
TTCS (Tyson Time Collection System) Admin Client
Infoblox
DHCP Reservations
Ability / Learn to Repair In-House –
IDT Applicator Heads
Time Clocks
Sigma PCs
Check Sealers
Excellent Communication Skills and Flexible working in Shifts
Work Exp - 5 Years +