IT - Planning Analyst - Mid - Rose International

Date Posted: 01/10/2025

Hiring Organization: Rose International

Position Number: 476451

Job Title: IT - Planning Analyst - Mid

Job Location: Oakland, CA, USA, 94612

Work Model: Hybrid

Shift: 2-3 times per week at the OGO location

Employment Type: Temporary

Estimated Duration (In months): 13

Min Hourly Rate($): 60.00

Max Hourly Rate($): 68.00

Must Have Skills/Attributes: Billing, Invoicing, Telecom, Validation

Job Description

Required Education and Experience:

• College Degree or equivalent work experience

• 5+ years in telecommunications and/or in the Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries

• Able to perform in-depth audits and reconciliation of telecom and data networking service orders and change activity against vendor records, billing and corporate-wide financial objectives

• Ability to file carrier disputes when warranted

• Able to manage order tracking, expense monitoring and allocation of cost and credits for network activity, across multiple business units

Preferred Competencies:

• Telecom invoice management

• General knowledge of business finance – cost allocation, AP and GL process

• Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications)

• General knowledge of enterprise system integrations (i.e. AD/LDAP, SFTP, AP/GL/HR)

• Reviewing, understanding, interpreting and managing carrier contracts

• General knowledge of and understanding of pricing and benchmarking of telecom services

• Understanding of SAAS structure, architecture, and security

• C-Level presentation and interaction skills

• Knowledge of vendor internal processes (AT&T, Verizon, Frontier, Lumen)

Skills and Abilities:

• Ability to multitask on various functions throughout the workday

• Ability to communicate effectively (verbal, written, email) with internal customers, peers, direct and senior management

• Ability to escalate effectively and manage vendors (both partners and non-partner vendors)

• Ability to work as a facilitator on project plans – implementations and installs/disconnects

• Ability to leverage automation for efficiency and added benefit

• While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally

The Office of the CIO (OCIO) represents the cross-functional IT Management capabilities that enable running the business of IT. The OCIO focuses on supporting IT's operation model by ensuring a consistent, transparent, and efficient approach to the way the IT organization delivers value to its partners. The core of the OCIO consists of four areas essential to the long-term success of IT: Contract Management, Business Operations, Program Management Office, and Investment Management.

The Telecom Expense IT Planning Analyst is a support position focused on the lifecycle of IT Telecom Lease Services. This includes provisioning IT telecom services (MACD activity), Telecom invoice management, Telecom inventory management, Telecom vendor management and financial reporting as well as overall business intelligence. The IT Planning Analyst is chartered with delivering cost avoidance, savings, MACD services and ensuring internal client satisfaction.

Principle Duties and Responsibilities:

• Work within internal systems and within TEM (Telecom Expense Management) platform to manage data and voice MACD services. Includes quoting, ordering, tracking, scheduling, and activations.

• Work closely with Managed TEM provider to ensure inventory, invoicing and cost is loaded timely and correctly

• Ensure 100% capture of client invoices for on-time processing

• Audit and process telecom wireline and wireless invoices according to schedule

• Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc.

• Investigate and identify inventory exceptions and dispute with vendor as required

• Vendor management - work closely with telecom vendors to ensure timely receipt of invoices, accurate pricing and cost validation, dispute management and timely/accurate MACD activity

• Provide timely, detailed and accurate reporting as required

• Collaborate with Client engineers and business partners to deliver on network infrastructure work

Additional Details:

Client laptop will be provided. Other tools must be provided by the vendor if requested/needed.

• Only those lawfully authorized to work in the designated country associated with the position will be considered.

• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).