IT Operator 2 - Cube hub
Palo Alto, CA
About the Job
Description:
Onsite Desktop support role with 4 years experience with MS Office and Windows 10. Knowledge of manufacturing environment a plus (Zebra printers and Scanners).
Working onsite
Job Description: Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
You are responsible for:
Installing, configuring, and troubleshooting desktop systems, workstations, servers and network issues in a heterogeneous environment.
Maintaining passwords, data integrity, and file system security for the desktop environment.
Communicating highly technical information to both technical and non-technical personnel.
Recommends hardware and software solutions, including new acquisitions and upgrades.
Participating in development of information technology and infrastructure projects.
Assisting in conducting training programs designed to educate an organization's computer users about basic and specialized applications.
o May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
Including company-wide, Web-enabled solutions.
o May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
o May include company-wide Web-enabled solutions.
Supporting manufacturing environment (Zebra printers, Honeywell bar code scanners & Brady printers)
Minimum Qualifications:
Typical Education and Experience: High School Degree or equivalent.
3-5 years' experience in Desktop Support role and ability to trouble shoot Network connectivity issues.
Experience with Service Now.
Ability to communicate effectively with users.
Must have troubleshooting, analytic, and problem solving skills.
Works effectively in teams.
Familiar with business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.
Familiar with Zscaler.
Experience dealing with Executive level.
Familiar with Microsoft Intune.
Ability to lift up to 35lb and moving throughout the 3-acre campus with multiple buildings/floors.
Must have prior experience installing/configuring Zebra printers, Brady printers and Honeywell scanners.
Experience with Dell hardware is a big plus
Two years experience with HP printers and Safecom.
Working onsite
Job Description: Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
You are responsible for:
Installing, configuring, and troubleshooting desktop systems, workstations, servers and network issues in a heterogeneous environment.
Maintaining passwords, data integrity, and file system security for the desktop environment.
Communicating highly technical information to both technical and non-technical personnel.
Recommends hardware and software solutions, including new acquisitions and upgrades.
Participating in development of information technology and infrastructure projects.
Assisting in conducting training programs designed to educate an organization's computer users about basic and specialized applications.
o May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
Including company-wide, Web-enabled solutions.
o May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
o May include company-wide Web-enabled solutions.
Supporting manufacturing environment (Zebra printers, Honeywell bar code scanners & Brady printers)
Minimum Qualifications:
Typical Education and Experience: High School Degree or equivalent.
3-5 years' experience in Desktop Support role and ability to trouble shoot Network connectivity issues.
Experience with Service Now.
Ability to communicate effectively with users.
Must have troubleshooting, analytic, and problem solving skills.
Works effectively in teams.
Familiar with business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.
Familiar with Zscaler.
Experience dealing with Executive level.
Familiar with Microsoft Intune.
Ability to lift up to 35lb and moving throughout the 3-acre campus with multiple buildings/floors.
Must have prior experience installing/configuring Zebra printers, Brady printers and Honeywell scanners.
Experience with Dell hardware is a big plus
Two years experience with HP printers and Safecom.
Additional Details
- IT Operator 2|CA
- Does this worker qualify for overtime? : Yes
- Scorecard Category : Information Technology
- Commercial Title : Desktop Support Technician II
- Vaccination Notice : This position requires Contingent Workers to be fully vaccinated against COVID-19 unless they are granted a medical or religious exemption.
- Is this position for a pre-identified (PAYROLLED) candidate? : RECRUITED
- If this is a pre-identified (PAYROLLED) candidate, please see note below and provide the following: : Name: Email Address: Phone Number: Pay Rate: Please also attach the pre-identified candidate's resume
- Will this contingent worker require a computer or systems access or utilize a timeclock? : Yes
- Time System : NA - Time is not tracked in any system
- Timeclock/Shift : NA - Time is not tracked in any system|NA
- Enter Shift Start and End Time : 8:00am - 5:00pm
- Is there potential for this to convert to a full time position? : No
- Non-Employee Class : Temporary Agency Worker
- Will the worker be required to travel for Client? : Yes
- Is there potential for this assignment to be extended beyond 13 weeks? : Yes
- Type of assignment : Full-time
- Healthineers Vaccination Statement : Healthineers positions within applicable states require candidates to be fully vaccinated or obtain approval of special medical or religious exemption within three days of worker start date.Currently not applicable in the following states: Alabama, Florida, Iowa, Kansas, Montana, North Dakota, Tennessee, Texas, and Utah. States subject to change
Source : Cube hub