IT Operations Analyst - Onsite at Jobot
Waukee, IA 50263
About the Job
Candidates thrive in our environment when they harness their collaborative mindset, strong interpersonal communication skills, and a love of learning.
This Jobot Job is hosted by: Samantha Cunningham
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $50,000 - $75,000 per year
A bit about us:
Independent brokerage in Des Moines serving clients in many industries and sizes.
Why join us?
Job Details
Duties:
Implement and coordinate practices and processes as assigned by the manager for vendor management, Disaster Recovery, and System Documentation.
Work with leaders to identify and resolve risks, opportunities, faults, and areas for development within the company’s IT framework.
Schedule and coordinate IT Governance meetings, take notes, and follow up on action items.
Document and maintain robust systems processes ensuring compliance with relevant regulatory bodies.
Reporting issues, advances made, and other vital information to stakeholders.
Administration of technology vendor relationships, monitoring compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met.
General administrative support for IT leadership.
Knowledge, Skills, and Abilities:
Outstanding interpersonal, communication, organizational, and decision-making skills.
Experience with IT Service Management frameworks a plus.
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
Proven ability to multitask and prioritize in a fast-paced environment.
Self-motivation and self-direction, the ability to work independently or in a team environment, and willingness to take direction.
Must be knowledgeable of and comply with HMA's Client Privacy Policy, HIPAA regulations and E&O procedures and policies.
Handles moderately complex issues and problems and refers more complex issues to higher-level staff.
Qualifications:
Education: Bachelor’s degree in computer science, IT, or related technical discipline.
Experience: 2 or more years of experience in an IT-related position
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
This Jobot Job is hosted by: Samantha Cunningham
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $50,000 - $75,000 per year
A bit about us:
Independent brokerage in Des Moines serving clients in many industries and sizes.
Why join us?
- Paid Parental Leave and supportive New Parent Benefits
- Company-paid continuing Education & Tuition Reimbursement
- 401k Profit Sharing
- Generous time off practices in addition to paid holidays
- Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you
- DE&I programs
- Consistent merit increase and promotion opportunities
Job Details
Duties:
Implement and coordinate practices and processes as assigned by the manager for vendor management, Disaster Recovery, and System Documentation.
Work with leaders to identify and resolve risks, opportunities, faults, and areas for development within the company’s IT framework.
Schedule and coordinate IT Governance meetings, take notes, and follow up on action items.
Document and maintain robust systems processes ensuring compliance with relevant regulatory bodies.
Reporting issues, advances made, and other vital information to stakeholders.
Administration of technology vendor relationships, monitoring compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met.
General administrative support for IT leadership.
Knowledge, Skills, and Abilities:
Outstanding interpersonal, communication, organizational, and decision-making skills.
Experience with IT Service Management frameworks a plus.
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
Proven ability to multitask and prioritize in a fast-paced environment.
Self-motivation and self-direction, the ability to work independently or in a team environment, and willingness to take direction.
Must be knowledgeable of and comply with HMA's Client Privacy Policy, HIPAA regulations and E&O procedures and policies.
Handles moderately complex issues and problems and refers more complex issues to higher-level staff.
Qualifications:
Education: Bachelor’s degree in computer science, IT, or related technical discipline.
Experience: 2 or more years of experience in an IT-related position
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Salary
50,000 - 75,000 /year