| Job Description | We are seeking a skilled IT Network Administrator to design, manage, and optimize network infrastructure, ensuring connectivity and security. Requires expertise in LAN/WAN, telecom, troubleshooting, and project management. Join our innovative team! - The manager needs a candidate with Cisco knowledge and has a preference for a candidate with a CCNA.
- Winston-Salem State University (WSSU) is committed to providing a robust and secure technological environment supporting our academic excellence and social impact mission. We seek a skilled and proactive IT Network Administrator to join our team.
- This critical role will be at the forefront of designing, managing, and optimizing our enterprise network infrastructure, ensuring seamless connectivity across our campus and affiliated locations.
Key Responsibilities: - Network Design & Management: Work alongside a team to oversee the design, implementation, and management of the university's enterprise network, including LAN/WAN cabling, data center networks, telephone/telecom, and converged communications infrastructure.
- Equipment Installation & Monitoring: Work with a team to lead the installation, configuration, and ongoing monitoring of network equipment, ensuring optimal performance and compliance with industry standards.
- Project Management: Coordinate and manage network-related projects, from initial planning to implementation, working closely with IT leadership and stakeholders across the university.
- Troubleshooting & Support: Provide advanced troubleshooting for network issues, including data access deficiencies, outages, and security breaches. Ensure timely resolution of hardware and software problems to minimize disruptions.
- Telecommunications Infrastructure: Administer and support the university's telecommunications systems, including PBXs, VOIP, call management systems, and video conferencing.
- Documentation & Training: Develop and maintain comprehensive network documentation and training materials to ensure consistent and informed use of network resources.
What You'll Bring: - Expertise in network design, implementation, and management.
- Strong problem-solving skills with the ability to lead and coordinate projects.
- Experience in managing telecommunications systems and associated software.
- Strong supervisory, project management, administrative, budget management, and technical skills are required.
- Working technical knowledge of network, PC, and Network Core functions and Layer 2 and 3 protocols.
- Strong oral and written communications and the ability to work in a team-oriented environment is required.
- Strong knowledge of local area network administration.
- Hands-on software and hardware troubleshooting experience.
- Experience documenting and maintaining configuration and process information.
- Good understanding of the organization's goals and objectives.
- Proficient in deploying and maintaining network equipment, including switches and access points, and implementing business continuity technologies and processes such as backup, recovery, and hardware redundancy.
- Experience working with end users to establish service-level agreements based on user requirements. Knowledge of Firewalls and data access.
- Experience in cabling/connectivity, LAN/WAN design and support, networking technology equipment, or telecommunications design/support is required.
- Experience in design installation and configuration of networking infrastructure systems such as routers, switches, firewalls, IDS/IPS is required.
- A commitment to maintaining high network performance, security, and reliability standards.
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