IT Manager - Rancho Health MSO

Job Summary:

We are seeking a highly skilled and motivated IT Manager to join our team at Rancho Health MSO, inc. This individual will play a critical role in managing our IT infrastructure and systems while also supporting key initiatives related to mergers & acquisitions (M&A) and clinical system integrations. The ideal candidate is a hands-on technical leader with strong management experience and a passion for healthcare technology. This role requires someone who can manage day-to-day IT operations while being willing to dive into complex clinical and business challenges.

Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.?

1. IT Management & Support:

• Oversee and manage the IT infrastructure, including servers, networks, security, and cloud-based systems, ensuring reliability, security, and scalability.

• Manage IT support team, providing guidance and oversight to resolve technical issues in a timely manner.

• Lead the development, implementation, and enforcement of IT policies, procedures, and standards in alignment with organizational goals and regulatory requirements.

• Ensure consistent monitoring, troubleshooting, and resolution of system issues to maintain business continuity.

• Collaborate with internal departments to assess and optimize software solutions.

2. M&A and System Integration:

• Act as a key technical resource during Mergers & Acquisitions (M&A) processes, providing technical leadership for due diligence, systems integration, and seamless transition of IT operations.

• Collaborate with clinical teams and other stakeholders to assess and integrate electronic health records (EHR), practice management systems (PMS), and other clinical systems across new acquisitions.

• Manage the deployment of new IT infrastructures, including cloud solutions, hardware, and software integrations, ensuring minimal disruption during transitions.

• Support the integration of clinical systems and data, including electronic health records (EHR), telemedicine, and other healthcare technologies into the broader IT ecosystem.

3. Clinical Systems Support:

• Provide ongoing support for clinical systems, ensuring they meet the needs of healthcare providers, staff, and patients.

• Work closely with clinical teams to troubleshoot and improve systems for scheduling, billing, patient data management, and overall clinical operations.

• Monitor system performance and identify opportunities to enhance the efficiency and functionality of clinical applications.

4. Strategic Planning & Leadership:

• Help shape the IT strategy for the MSO in collaboration with leadership, aligning technology investments with the organization's business and clinical objectives.

• Stay up to date on emerging technologies, especially within the healthcare space, and recommend innovations that can improve operational efficiency and patient care.

• Participate in budget planning and resource allocation to ensure that IT initiatives are executed effectively and efficiently.

5. Cross-Department Collaboration:

• Work closely with clinical, financial, and operations teams to identify and address technology needs across the organization.

• Act as a liaison between IT and non-technical stakeholders to explain technical issues and solutions in a clear, understandable manner.

6. Risk Management & Compliance:

• Ensure compliance with HIPAA, HITECH, PCI and other healthcare-related regulatory requirements regarding data security and privacy.

• Develop and manage disaster recovery and business continuity plans to protect patient data and IT infrastructure.

Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required.

• High school diploma or equivalent.

• Bachelor's degree in computer science, Information Technology, Healthcare IT, or related field.

• 5+ years of experience in IT management, with at least 2 years in a leadership or managerial role, preferably in a healthcare environment.

Minimum Knowledge and Skills Required:

• Strong understanding of healthcare IT systems, including EHR, PMS, billing systems, and other clinical technologies.

• Experience with M&A processes including system integration and technology due diligence.

• Proficiency in cloud platforms, network security, and system administration.

• Knowledge of HIPAA, HITECH, and other healthcare compliance standards and regulations.

• Strong project management skills with the ability to prioritize and manage multiple tasks.

• Excellent problem-solving skills and the ability to work under pressure.

• Strong interpersonal and communication skills, with the ability to collaborate effectively across departments.

• Ability to roll up sleeves and actively contribute to the technical aspects of M&A, system implementation, and day-to-day IT operations.