Information Technology Manager

Reports To: Chief Operating Officer

Compensation: $63,000 - $73,000

Location: DoSomething.org is headquartered in New York City with a distributed workforce across the country. This role will observe a hybrid schedule (Tu, W, Th in office @ 50 w. 17th Street, NY 10011). Flexible working hours between 8am - 6pm EST.

WHO WE ARE

DoSomething is a thirty year old nonprofit fueling young people to change the world. These young activists have made a real difference from donating over 1 million jeans to homeless youth; to over 4,600 young people powering the petition that compelled Apple to create emojis representing people of color; and providing 585,965 menstrual products to achieve gender equity! On top of all that, DoSomething has registered 365,000 young people to vote and claim our democracy since 2018, with our voter turnout rate, above the national average, at 62 percent.

Want to know more about our impact? Check out our 2023 Year in Review!

WHAT YOU’LL DO

Direct Service (70-75%)

• Hardware: Manage our technical hardware, including computers, cloud based networking equipment, printers, conference A/v setup, and more.
• User Management: Onboard and offboard staff via setup and closeout of tech access; manage user permissions across a variety of platforms and services.
• Troubleshooting: Assist staff with hardware and software failures, networking issues, and other technical concerns in a timely and approachable manner.
• Security: Ensure security of data, network access, and backup systems, as well as physical office security.

InDirect Service (30-25%)

• Training: Communicate with staff about security best practices and conduct semi-annual security training.
• Policy: Create, implement, and enforce IT policy and procedures.
• Overseeing: SAAS, vendors as needed, AI settings in zoom and LastPass Security.  
• Budget: Maintain awareness of Operations budget lines and spending trends, balancing the cutting-edge technical needs of a tech-forward startup with the cost consciousness of a nonprofit.

WHO YOU ARE & SKILLS YOU HAVE

• Excellent knowledge of Apple fleet management, user management, and computer hardware/software systems. 
• Experience with managing cloud based business systems. 
• Knowledge and commitment to inform security best practices. 
• Familiarity with Salesforce, Monday, MacOS, Windows Server, GSuite, and Slack. Familiarity with psSense/OPNsense, Fleetsmith, and/or JAMF is a plus. 
• Have worked with vendors to manage information technology infrastructure. 
• Passion for the DoSomething mission. Dedication to championing the youth voice present in social change and civic engagement. 
• Strong communication skills both oral and written - the ability to breakdown complicated technical information into accessible language anyone could understand. 
• Flexible, solution-focused, and ready to work in a collaborative environment. 

SELECT PERKS & BENEFITS

• 3 weeks vacation, 11 paid federal holidays, paid winter holiday break (from Christmas to New Years), and ½ Day Summer Fridays (Memorial Day to Labor Day)
• Medical and dental premiums fully covered by us 
• $1000 personal stipend each year for your professional development - additional funds available at departmental level.
• An incredibly compelling reason to wake up and make it to work every day

DoSomething.org is an equal opportunity employer. 

Please, no calls. 

DoSomething.org and DoSomething Strategic (“we”, “us”) are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information on candidates, and how we keep it secure.

Who are we?

• DoSomething.org is one of the largest organizations in the world focused on young people and social change. DoSomething Strategic is the consulting arm of DoSomething.org. Our 6 million members take action, online and offline, to better their communities by participating in one of our 250 cause campaigns.

How and why we collect data from you.

• We collect and retain data that is included in your job application. This includes your full name, contact information, and any personal information disclosed in your resume, cover letter, and other supplemental application materials.
• Data is collected for evaluation criteria when seeking employment at DoSomething
• We will only use your data for what was originally intended -- for purposes of seeking and gaining employment at DoSomething. Your data will not be “recycled” for marketing emails or to sell to third parties.

How long do we retain this data?

• DoSomething will retain candidate profiles for 3 years.
• Annually on August 1, candidate profiles from 3 years prior will be entirely deleted from our system.

Is your data secure?

• JazzHR maintains secure job board pages. Job boards will default to HTTPS. Additionally, if we were to terminate our contract with JazzHR our candidate data is deleted from JazzHR’s systems in accordance with JazzHR’s Terms of Service.

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