IT Manager II - ETS Field Services - Weyerhaeuser
New Bern, NC
About the Job
At Weyerhaeuser, we are the world’s premier timber, land, and forest products company. Sustainability is the founding concept of our business, and our values drive every decision to ensure we continue to lead the forestry industry in sustainability practices. And we know about sustainability – we led it in the forestry industry when we planted our first seedling by hand in 1938. We recognize that our success is dependent on the success of our people. For over 100 years, our Weyerhaeuser team has been making a difference in the world – from the seedlings we plant, to the forests and trees we nurture, we ensure every acre is managed with diligence, patience, and pride. That’s the Weyerhaeuser way.
Our IT team is on a mission to transform the timber industry. We’re not just in the cloud, we’re implementing technology that will keep us at the forefront of innovation in the forest products industry and transforming our various manufacturing, timberlands, and distribution centers with IT infrastructure with modern tools and practices. We are seeking an experienced IT Manager of Enterprise Technical Services Field Services to join our team. You will lead and champion the next evolution of our field services program delivery and champion the next generation of IT service across the company. If you want to be part of a world-class technology team changing the world we live in – come grow with us!
As the IT Manager of Field Services (ETS) you will be responsible for the delivery of IT infrastructure and related IT/OT systems used to enable business capabilities and services across the enterprise. This includes 35 manufacturing sites, 15 Timberlands offices and 18 Distribution Centers. This position will drive next generation infrastructure capabilities and services required to support future solutions and business growth. This is a leadership role that spans traditional enterprise IT services and manufacturing operational technology (OT) systems that integrate with technology infrastructure or converged IT/OT solutions. You will focus on providing highly reliable, secure, and performant infrastructure services to support advanced use of modern or emerging technologies (edge computing, IIoT, automation, cloud services etc.) scaling operations, and partnering closely with IT, business, and security teams.
Primary Responsibilities:
* Supports the strategy and technical roadmap bridging the gap between the complexities of technology and the practical needs of the business.
* Manages a team of IT Field services technicians and engineers, providing leadership, mentorship, performance management and developing a high-performance team.
* Provides IT/OT Technical leadership with good in-depth knowledge of a broad range of technologies in regulated environments to include networking, wireless, server virtualization, infrastructure security, end user device technologies.
* Builds successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring fast, reliable, cost-effective delivery of IT services to meet those needs.
* Provides analysis, recommendations and effective implementation of all technology solutions and processes for programs and initiatives supporting IT/OT and field services infrastructure.
* Supports formal governance mechanisms to establish and monitor effective controls for the processes and functions performed by IT/OT teams.
* Supports testing and development of procedures for disaster recovery, network and system upgrades and changes for IT/OT and field services infrastructure.
* Partners with enterprise Security teams to continually analyze cyber security risks and leads operations teams to improve cyber security posture for IT/OT and field services infrastructure.
* Drives technology implementation and leads teams through change management initiatives supporting IT/OT convergence.
* Accountable for the renewal and negotiations of hardware and software acquisitions/subscriptions and maintenance contracts and pursue master agreements to capitalize on economies of scale.
* Delivers operational level reports and technical guidance for field services and IT/OT support services.
* Bachelor Degree in Information Systems, Computer Science, Engineering, and/or relevant field preferred
* 10 years of progressive, relevant information technology, industrial controls, and security experience required.
* Minimum 4-6 years prior experience at the IT management level
* Strong proven people leadership with the ability to effectively manage and develop people, drive, deliver and inspire team results.
* Highly skilled at inspiring and coaching others to demonstrate Weyerhaeuser’s Leadership competencies
* Minimum 4-6 years’ experience supporting strategy for and delivering Infrastructure or engineering with experience in a hybrid computing environment, e.g., cloud, on-premises computing, networks, security solutions and distributed computing.
* Minimum 4-6 years’ experience supporting and leading the strategy for an engineering team and operating an infrastructure and shared service environment in Enterprise and/or IT/OT environments.
* Minimum 4-6 years’ effectively influencing IT leaders and business leaders on industry trends and emerging technologies in anticipation of new business processes and systems; challenge the status quo in support of the technology direction.
* Wide-ranging experience implementation of security infrastructure and software services & solutions
* Ability to understand complex ambiguous issues, own decisions and effectively implement technology solutions that have company-wide impacts.
* Demonstrated experience effectively partnering with the security function to ensure compliance standards and processes are met.
* Strong management presence and highly skilled in creating and delivering presentations to all audiences including leaders and individual contributors.
* Experience in disaster recovery and asset management
* Ensures all infrastructure processes are well documented and adhere to audit, regulatory and compliance standards.
* Exceptional communication, interpersonal, advisory, and influencing skills
* Demonstrated experience in effectively driving IT operational effectiveness and efficiencies.
*What We Offer:*
*Compensation*: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $125,995-$189,130 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 20% of base pay. Potential plan funding may range from zero to two times that target.
*Benefits*: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.
*Retirement*: Employees are able to enroll in our company’s 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary.
*Paid Time Off or Vacation*: We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours and paid parental leave for all full-time employees.
*Attention Internal Applicants*: To ensure transparency across the organization, please have a discussion with your manager prior to applying for any new opportunities. If you need any help facilitating this conversation, please reach out to your HR Representative for guidance. For more information on how to apply, including best practices for updating your profile or partnering with HR and Recruiting, please visit our internal applicant page on Roots: wy.com/applicants
/Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values //and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team./
Job: Information Technology*
Title: *IT Manager II - ETS Field Services*
Location: *WA-Seattle*
Requisition ID: *01020704*
Other Locations:** *USA-NC-Plymouth, USA-NC-Elkin, USA-MT-Columbia Falls, USA-AR-Hot Springs, USA-NC-Vanceboro, USA-SC-Fort Mill, USA-NC-New Bern, USA-WV-Heaters, USA-GA-Atlanta, USA-NC-Charlotte, USA-NC-Grifton, USA-WV-Buckhannon*
Our IT team is on a mission to transform the timber industry. We’re not just in the cloud, we’re implementing technology that will keep us at the forefront of innovation in the forest products industry and transforming our various manufacturing, timberlands, and distribution centers with IT infrastructure with modern tools and practices. We are seeking an experienced IT Manager of Enterprise Technical Services Field Services to join our team. You will lead and champion the next evolution of our field services program delivery and champion the next generation of IT service across the company. If you want to be part of a world-class technology team changing the world we live in – come grow with us!
As the IT Manager of Field Services (ETS) you will be responsible for the delivery of IT infrastructure and related IT/OT systems used to enable business capabilities and services across the enterprise. This includes 35 manufacturing sites, 15 Timberlands offices and 18 Distribution Centers. This position will drive next generation infrastructure capabilities and services required to support future solutions and business growth. This is a leadership role that spans traditional enterprise IT services and manufacturing operational technology (OT) systems that integrate with technology infrastructure or converged IT/OT solutions. You will focus on providing highly reliable, secure, and performant infrastructure services to support advanced use of modern or emerging technologies (edge computing, IIoT, automation, cloud services etc.) scaling operations, and partnering closely with IT, business, and security teams.
Primary Responsibilities:
* Supports the strategy and technical roadmap bridging the gap between the complexities of technology and the practical needs of the business.
* Manages a team of IT Field services technicians and engineers, providing leadership, mentorship, performance management and developing a high-performance team.
* Provides IT/OT Technical leadership with good in-depth knowledge of a broad range of technologies in regulated environments to include networking, wireless, server virtualization, infrastructure security, end user device technologies.
* Builds successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring fast, reliable, cost-effective delivery of IT services to meet those needs.
* Provides analysis, recommendations and effective implementation of all technology solutions and processes for programs and initiatives supporting IT/OT and field services infrastructure.
* Supports formal governance mechanisms to establish and monitor effective controls for the processes and functions performed by IT/OT teams.
* Supports testing and development of procedures for disaster recovery, network and system upgrades and changes for IT/OT and field services infrastructure.
* Partners with enterprise Security teams to continually analyze cyber security risks and leads operations teams to improve cyber security posture for IT/OT and field services infrastructure.
* Drives technology implementation and leads teams through change management initiatives supporting IT/OT convergence.
* Accountable for the renewal and negotiations of hardware and software acquisitions/subscriptions and maintenance contracts and pursue master agreements to capitalize on economies of scale.
* Delivers operational level reports and technical guidance for field services and IT/OT support services.
* Bachelor Degree in Information Systems, Computer Science, Engineering, and/or relevant field preferred
* 10 years of progressive, relevant information technology, industrial controls, and security experience required.
* Minimum 4-6 years prior experience at the IT management level
* Strong proven people leadership with the ability to effectively manage and develop people, drive, deliver and inspire team results.
* Highly skilled at inspiring and coaching others to demonstrate Weyerhaeuser’s Leadership competencies
* Minimum 4-6 years’ experience supporting strategy for and delivering Infrastructure or engineering with experience in a hybrid computing environment, e.g., cloud, on-premises computing, networks, security solutions and distributed computing.
* Minimum 4-6 years’ experience supporting and leading the strategy for an engineering team and operating an infrastructure and shared service environment in Enterprise and/or IT/OT environments.
* Minimum 4-6 years’ effectively influencing IT leaders and business leaders on industry trends and emerging technologies in anticipation of new business processes and systems; challenge the status quo in support of the technology direction.
* Wide-ranging experience implementation of security infrastructure and software services & solutions
* Ability to understand complex ambiguous issues, own decisions and effectively implement technology solutions that have company-wide impacts.
* Demonstrated experience effectively partnering with the security function to ensure compliance standards and processes are met.
* Strong management presence and highly skilled in creating and delivering presentations to all audiences including leaders and individual contributors.
* Experience in disaster recovery and asset management
* Ensures all infrastructure processes are well documented and adhere to audit, regulatory and compliance standards.
* Exceptional communication, interpersonal, advisory, and influencing skills
* Demonstrated experience in effectively driving IT operational effectiveness and efficiencies.
*What We Offer:*
*Compensation*: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $125,995-$189,130 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 20% of base pay. Potential plan funding may range from zero to two times that target.
*Benefits*: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.
*Retirement*: Employees are able to enroll in our company’s 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary.
*Paid Time Off or Vacation*: We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours and paid parental leave for all full-time employees.
*Attention Internal Applicants*: To ensure transparency across the organization, please have a discussion with your manager prior to applying for any new opportunities. If you need any help facilitating this conversation, please reach out to your HR Representative for guidance. For more information on how to apply, including best practices for updating your profile or partnering with HR and Recruiting, please visit our internal applicant page on Roots: wy.com/applicants
/Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values //and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team./
Job: Information Technology*
Title: *IT Manager II - ETS Field Services*
Location: *WA-Seattle*
Requisition ID: *01020704*
Other Locations:** *USA-NC-Plymouth, USA-NC-Elkin, USA-MT-Columbia Falls, USA-AR-Hot Springs, USA-NC-Vanceboro, USA-SC-Fort Mill, USA-NC-New Bern, USA-WV-Heaters, USA-GA-Atlanta, USA-NC-Charlotte, USA-NC-Grifton, USA-WV-Buckhannon*
Source : Weyerhaeuser