IT Manager - Endpoint Engineer - Apex Systems

Job#: 2033285

Job Description:

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions.
Apex has an opportunity for a IT Manager that will sit in New Haven, CT.
Position: IT Manager – Endpoint Engineering
Location: New Haven, CT – Hybrid (3x a week onsite)
Rate: Negotiable based on experience
Duration: Full Time
Position Description:
In this role you will be responsible for the management of the Endpoint Engineering Team. The team is responsible for managing several key services within IT, many of which impact the entire community, including Endpoint Management Tools, Managed Workstation Program, Virtual Desktop & Applications, Desktop Backup Service, Mobile Device Management, Software Packaging and Delivery, and others.
Responsibilities:

• Direct a team of 8 Endpoint Engineers professionals, focusing on enhancing the teams service quality and operational efficiency. Foster a collaborative environment conducive to continuous learning and professional growth.
• Establish a customer service/engineer hybrid role to enhance client interactions and service delivery, fostering a culture of excellence in support and driving the teams development in superior service provision.
• Lead pivotal IT initiatives, including the refinement of the managed computer program and the Azure Virtual Desktop environment, aligning technological advancements with user needs for a seamless computing experience.
• Oversee ownership and administration of SCCM and Intune to effectively manage a complex endpoint environment, ensuring optimal performance, security compliance, and user satisfaction across the organization. Drive the future state of endpoints while maintaining the success of the current endpoint offering.
• Establish communication channels and feedback mechanisms with various departments, driving improvements in IT services and fostering a customer-focused culture within IT operations.
• Evaluate and select endpoint solutions collaborating with vendors, negotiating contracts to align with budgetary constraints and operational goals. Implement process improvements to streamline IT service delivery.

Required Skills:

• 8+ years of relevant experience in the IT Field, preferably Endpoint, Virtualization, and Cloud Documentation.
• 3+ years of leadership or management experience.
• Experience overseeing SCCM and InTune.
• Team Player and Self Motivated.

Education/Certifications:

• Bachelor’s degree in a related field or equivalent in experience.
• Microsoft certification (AZ-900, AZ-140, SC-900, MS-900, SC-900), Apple Certified Support Professional, ITILv3 Foundation

Additional Benefits:
For this opportunity, you will also be eligible for benefits through Apex for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit!
EEO Employer
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.