IT Manager - Search Services

As the IT Manager, you will play a pivotal role in bridging the technical and business aspects of the company’s operations. This hybrid role will oversee technology management across the organization. You will manage relationships with third-party vendors, oversee cloud infrastructure, cybersecurity, technology support and business applications, and ensure systems are optimized for performance, cost-efficiency, and security. This role requires strong leadership, problem-solving skills, and a deep understanding of the trade-offs between performance, cost, and scope.
Key Responsibilities:

• IT Strategy & Leadership:
  • Develop and execute IT strategies that align with the business objectives of each company in the portfolio.
  • Act as the primary IT point of contact for the leadership team, translating business requirements into technology solutions.
  • Lead IT initiatives, including cloud migration (Azure platform), cybersecurity, data management, and system integrations.
• Cloud Infrastructure & Systems Management:
  • Oversee the management and optimization of cloud-hosted systems, including specialized applications like Spotfire for data analytics, GIS, and SQL-based accounting systems.
  • Ensure robust system performance for multi-terabyte databases and business applications that interact with complex data.
  • Manage and improve data flow between applications, cloud platforms, and third-party vendors.
• Cybersecurity & Compliance:
  • Oversee the Implementation and management of cybersecurity strategies to protect the firm’s IT infrastructure, data, and sensitive information, ensuring compliance with SOX and other regulatory requirements.
  • Lead vulnerability assessments, penetration testing, and IT audits in partnership with third-party cybersecurity auditors.
  • Develop and maintain disaster recovery (DR) plans and ensure adherence to cybersecurity policies and IT general controls.
• Vendor & Relationship Management:
  • Oversee relationships with third-party service providers, including managed service providers (MSPs), virtual CIOs, and database administrators.
  • Manage hardware procurement, including evaluating cost-effective solutions for laptops and other technology needs.
  • Ensure that vendor contracts and services are optimized for cost, service quality, and performance.
• Project Management & Business Support:
  • Manage IT projects, balancing the needs of the business with available resources, scope, and timeline.
  • Act as a coordinator between IT and business units to ensure IT solutions support business goals and processes.
  • Drive ongoing improvements in IT systems to enhance operational efficiency and reduce costs where possible.
• Team & Process Development:
  • Develop and lead IT, including vendor management through outsourced partners, supporting growth and operational needs across the portfolio companies.
  • Provide leadership and mentoring, cultivating intellectual curiosity, and a proactive approach to problem-solving.
  • Design and improve IT processes to streamline operations and ensure system reliability and scalability.

Qualifications:

• Education:
  • Bachelor’s degree in Information Technology, Computer Science, or a related field. (Advanced certifications or degrees are a plus.)
• Experience:
  • 7-10 years of IT management experience, ideally in a complex, multi-business unit environment 
  • Extensive experience with cloud platforms, particularly Azure, and hands-on experience with data-intensive applications, SQL databases, and business analytics tools like Spotfire.
  • Strong Microsoft platform understanding including O365 and associated tools.
  • Preferred experience managing third party service providers, IT Service desk, and network operations.
  • Previous experience with hardware procurement and evaluating cost-effective IT solutions, including non-data-intensive apps in the cloud.
• Skills & Competencies:
  • Strong leadership and management skills, with the ability to translate technical needs into business solutions.
  • Intellectual curiosity and a proactive, ownership-driven approach to problem-solving and decision-making.
  • Ability to balance the trade-offs between performance, cost, scope, and response times.
  • Experience overseeing the management of  multi-terabyte databases and integrating applications with cloud environments.
  • Strong understanding of cybersecurity protocols and risk management strategies.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with senior leadership and cross-functional teams.
  • Experience in vendor management, including the evaluation of new solutions and contract negotiations.