IT Infrastructure Transformation Manager at Align Communications

Position Overview

The IT Infrastructure Transformation Manager will help with pre-sales support, solution development and technical project management and delivery. The IT Infrastructure Transformation Manager must have prior experience leading Current State to Target State IT Infrastructure assessments and initiatives. This person will lead the consultative discovery of the clients business goals, objectives, and challenges and translates them into effective infrastructure solutions. This will transpire through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up. Candidates must have the ability to develop solutions and author presentations (PPT) and develop supporting documentation to articulate and influence client's executive teams on a proposed infrastructure strategy. The IT Transformation Manager plays a leadership role by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications.

• This hybrid role is based out of our Iselin, New Jersey or New York City Office, depending on what is more convenient for the person we hire. The person will primarily work remotely, but may be expected to meet in the office occasionally.
• The position in its nature requires some travel, which at times could be 25% or more.
• This is a full-time position offering comprehensive benefits, an annual base salary in the $165K to $175K range, paid training and performance-based bonuses.

Responsibilities

• Act as an IT Infrastructure Strategic Advisor and support the whole project life cycle from pre-sales to project closeout phases
• Drive IT Infrastructure current state assessments and developing target state infrastructure solutions which may include private, hybrid and public cloud solutions.
• Drive solutions development, work with subject matter experts, and put a cohesive vision in place that can be presented to clients executive teams
• Provide oversight on projects to ensure the technical vision is realized and project manage aspects of the project as needed
• Some projects will require more technical advisory work and others may be more project management oriented, but all projects will require IT Infrastructure Strategic Advisory and Solution Development
• Lead collaborative white boarding sessions and drive all aspects of solution development
• Drive technology infrastructure projects with a focus on workload migrations
• Lead or assist with creation of statements of work and support the sales process
• Develop a delivery plan for all the workstreams
• Advise clients on potential risk, and manage client expectations
• Nurture and mentor team members

Qualifications

• The candidate should have 8-15 years of professional experience in project management, sales engineering support, developing and delivering IT Infrastructure solutions
• 5+ years of experience performing IT infrastructure advisory, transformation, or strategic planning work
• Bachelors degree or equivalent experience is required
• Professional Services experience including Management Consulting, external client advisory, or independent strategic consulting is strongly preferred
• Must have advanced experience leading and authoring "current state to target state" IT infrastructure road maps and assessments, including analyzing business requirements, presenting related solutions, and driving the business case and financial justifications.
• Prior experience as an Infrastructure Architect or a Technical Project Manager would be beneficial
• Candidates must be able to understand the technology and author business justification documentation and executive level presentations
• Experience in IT infrastructure re-platforming; data center migration, optimization or consolidation; IT infrastructure transformation projects with exposure to hybrid solutions, cloud, and migration methodologies; and IT operations outsourcing
• Knowledge of discovery tools and understanding the data collected to map dependencies and develop migration strategies
• Ability to work in fast-paced enterprise-level environments requiring exceptional written, verbal and presentation skills.
• In depth experience managing complex projects lifecycles starting at the pre-sales engineering phases and ending in project closeout.
• This person will be working closely with other subject matter experts in a matrix environment to plan, schedule and execute projects for various-sized enterprise clients (infrastructure, storage, network, server and IT appliances, etc.)
• PMP or other project management certifications
• Cloud (AWS, Azure) or other infrastructure certifications
• Advanced MS Project, PowerPoint, Visio and Office tools documentation skills
• ITIL and ITSM knowledge and certifications desired
• Must be able to travel as needed

In summary, we seek an experienced program manager with professional services experience. Candidates should have a proven track record performing current state assessments, advising clients on data center transformation, and leading data center physical and logical migrations.

Tier 2

PM20

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