IT infrastructure Administator - EverStaff
Erie, PA 16505
About the Job
Job Title: IT Infrastructure Support Specialist
Job Overview:
The IT Infrastructure Support Specialist will play a key role in maintaining and optimizing the IT infrastructure across multiple warehouse locations. This position requires a proactive approach to monitoring, troubleshooting, and supporting the technology systems across up to six facilities, with some travel required to ensure effective service delivery. The role will also involve collaboration with external vendors to manage hardware supply and support.
The IT Infrastructure Support Specialist will play a key role in maintaining and optimizing the IT infrastructure across multiple warehouse locations. This position requires a proactive approach to monitoring, troubleshooting, and supporting the technology systems across up to six facilities, with some travel required to ensure effective service delivery. The role will also involve collaboration with external vendors to manage hardware supply and support.
Key Responsibilities:
- Document and design IT infrastructure to ensure it is scalable and adaptable to future needs.
- Implement strategies to ensure Business Continuity and minimize disruptions to critical business operations.
- Provide support for occasional after-hours requests, as needed.
- Manage the deployment, maintenance, and troubleshooting of physical devices, including PCs, mobile devices, printers, access points, VOIP phones, and other endpoints.
- Collaborate with corporate headquarters to align on enterprise-level IT solutions and services.
- Provide support and maintenance for network security systems, including firewalls, switches, and VLAN configurations.
- Coordinate with third-party vendors for the planning, installation, and upkeep of hardware and infrastructure at warehouse locations.
- Assist headquarters with user support and system monitoring activities, ensuring operational continuity across all locations.
This position requires a combination of hands-on technical skills and the ability to work closely with internal teams and external partners to maintain robust IT systems.
EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)
Source : EverStaff