IT Help Desk Technician - HumanHire

HumanHire has partnered with a prestigious Law firm in Chicago to find an IT Help Desk Technician to join their growing team! The firm is consistently ranked amongst the top Legal 500 firms and has more than 50 attorneys in offices around the country!

What we offer:

• Hybrid Schedule: Monday-Friday (9am – 5pm) - 3 days remote!
• Pay: $70,000 - $90,000/yr
• Great Benefits: 401K, Medical, Dental, Vision, and more!

Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues for desktop, laptop, and mobile devices. Provide personalized and efficient customer service
• Assist users with basic computer setup, software installation, & updates
• Troubleshoot and repair telephones, including handsets, cords, and base units
• Assist with hardware/software upgrades, office moves, and special events
• Document user requests/incidents in the IT service management system and maintain accurate records

Qualifications:

• 2+ years of proven experience in IT support, Law Firms experience required
• Strong organizational and multitasking skills with the ability to manage competing priorities effectively
• Proficiency in Microsoft Office Suite and other relevant software applications
• Experience troubleshooting hardware issues (laptop, desktop, printers, etc.)

If interested, please apply to this posting for immediate consideration and a recruiter will be in contact within 48 hours. Thanks!

If this is not the ideal role for you, please look at our website www.humanhire.com for additional job opportunities.

HumanHire is a national executive search and staffing firm with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary, and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions:

• Human Resources
• Customer Service
• Administration
• Finance & Accounting
• Operations
• Executive Search
• Non-Clinical Healthcare
• Information Technologies
• Supply Chain & Logistics
• Legal
• Real Estate
• Sales & Marketing