IT Help Desk Technician I / II - Total IT, Inc.

We are a fast-paced, growing, IT consulting company / managed service provider looking for Help Desk Technicians. The perfect candidate will be able to integrate in to, and interact with a dynamic team, as well as effectively and courteously communicate with clients as well as other team members. Diligent documentation and organization skills are a must.

Job / Technical Requirements:

• 2+ Years Experience Required
• Previous MSP Experience is a plus
• Windows Desktop Operating Systems- 7, 8.1, 10 etc
• Windows Server Operating Systems- Windows Server 2008r2, 2012, 2012r2, 2016, 2019, Active Directory, etc.
• Excellent Problem Solving / Troubleshooting Skills
• Microsoft Exchange 2010, 2013, 2016, 2019, Office 365
• VMWare / Hyper-V Virtualization
• Networking LAN/WAN concepts, structure and equipment
• Remote Desktop / Terminal Server Experience
• Server and Desktop Hardware Troubleshooting
• Firewalls and Network Security

This is a salary position with excellent benefits. Salary is dependent on experience. If you are interested, please respond to this post with your resume and cover letter. This is a direct hire position, no recruiters please. We are an EOE employer.