IT Help Desk Level II - Glades Talent

Glades Talent is representing a standout MSP company looking to bring aboard a talented Level II Help Desk Engineer for the Greenvale/Long Island area.

At this company we've been turning IT challenges into opportunities for over 20 years. Our team specializes in delivering top-notch, enterprise-class services to small and medium-sized businesses. We’re not just about tech solutions; we're about building partnerships and understanding the unique needs of industries ranging from Real Estate and Healthcare to Finance and Non-Profit. At our company, we celebrate diversity, encourage innovation, and believe in the power of technology to transform businesses.

Your New Role: System Engineer (Hybrid, Greenvale, NY)

Are you passionate about technology and solving complex problems? Do you thrive in an environment where your work makes a real difference? Then, you might be the System Engineer we’re looking for! In this hybrid role, you'll have the flexibility of remote work while still being part of a collaborative and supportive team. Your days will be filled with a variety of tasks from troubleshooting and technical support to system engineering and design. We value creativity, teamwork, and a hands-on approach to tackling IT challenges.

What We're Looking For:

• A knack for Systems Engineering and Design.
• Experience with firewalls, switches, routers, Azure, Office 365, and VmWare/Hyper-V
• A wizard at Troubleshooting, with stellar System Administration and Technical Support skills.
• Experience in managing enterprise-level IT systems.
• A natural problem solver with analytical prowess.
• Exceptional communication skills; because we value collaboration and sharing ideas.
• A Bachelor’s degree in a related field (Computer Science, Information Systems, etc.).
• Industry certifications (like MCSE, CCNA) would be a cherry on top.
• The ability to juggle multiple tasks effectively.
• Experience in our core industries is a bonus, but not a must.

Why Join Us?

• Be part of a forward-thinking company that values innovation and creative solutions.
• Enjoy the flexibility of a hybrid work model.
• Work in a friendly, inclusive environment where every team member’s contribution is valued.
• Opportunities for professional growth and development in a company that’s growing just as fast as you are.
• Ready to make an impact? Come and be a part of our story. We can’t wait to meet you!

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