IT Help Desk Level 1/Level2 - Black Diamond Technologies

Organization

Through clinical services, education, and research, Our client is one of the nation’s leading relationship-based behavioral health organizations committed to strengthening and healing children and adolescents, couples, families, and individuals.  When you join this organization, you are joining a team of over 230 collaborators comprised of clinicians, educators, researchers, therapists-in-training, partners, and administrators across four service sites.  Our client is a strong, independent organization focused on advancing the world of behavioral health.

Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications:

•  College Degree or technical degree (computer science-oriented a plus)
•  Solid communication skills
•  Punctual
•  Knowledge and expereince  with PC trouble shooting
•  Knowledge and experience with PC networking
•  Knowledge and expreince with basic wireless networking
• Basic understanding Windows 10 OS
•  Basic understanding Mac 10.14 Mohave OS
•  Basic understanding Chrome OS
•  Basic understanding of Windows Active directory
•  Experience with opening and finishing technical tickets with little supervision

If you are good with both IT and with people, a good communicator, and highly reliable, we want to take a look at your resume!

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