IT Help Desk Analyst at TEKsystems

Description

Our client is looking for a help desk analyst to join their team! We're looking for individuals with AT LEAST 1 year of IT experience and a CompTIA A+ certification. If this sounds like you, apply now!

Responsibilities Include:

• Desktop & Printer support

• Workstation application support

• Server application support

• Line of business application support

• Contacting Vendor/manufacturer on behalf of clients

• Creating and managing exchange and 0365 emails

• Creating and managing user accounts

• New PC and workstation setups

• Assist with Managing MS O365 licensing

• Troubleshooting network connectivity and network devices

• Troubleshooting specialty equipment/devices including IO cameras/sensors/ect

• Assist with receiving shipments, updating sales order statuses, and scheduling as needed.

• Assist with onsite support as needed

• Participate in weekly company meetings and other meetings as necessary to the Help Desk

department

• Documentation using company software

Top Skills Details

Help desk support,Customer service,Ticketing system

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $40000.00 - $50000.00

• Full medical (some HSA and FSA eligible)
• Dental insurance
• Vision insurance
• Paid time off and holidays
• Bonus eligible based on company performance after 90 days of employment

Workplace Type

This is a fully onsite position in Bloomington,MN.

Application Deadline

This position will be accepting applications until Jan 31, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.