IT Help Desk/Administrator - Spherion

The System Administrator is responsible for managing the service desk, providing comprehensive end-user support, and ensuring the stability, security, and efficiency of our IT infrastructure. This position involves handling service desk requests and providing prompt support to end users (40%), managing, updating, and securing our IT infrastructure (40%), and planning and executing ad-hoc IT projects to improve system performance and security (20%). This role is primarily office-based with some limited work-from-home capability.

Responsibilities:
Service Desk: Handle and prioritize service desk requests, providing day-to-day support to end users.
Server Management: Implement, manage, update, and patch both physical and virtual servers.
Network Monitoring: Monitor and maintain networking devices, including firewalls, switches, routers, and servers.
Backup and Restore: Configure, troubleshoot, and test backups and restores for critical infrastructure.
System Upgrades: Plan and execute system upgrades and improvements to enhance performance and security.
Disaster Recovery: Participate in and maintain disaster recovery scenarios, policies, and practices.
Documentation: Maintain thorough documentation for departmental procedures and system configurations.
IT Best Practices: Implement and enforce best practices to ensure the integrity and security of the IT infrastructure.

Working hours: 8:00 AM - 5:00 PM

Skills:
Network+, A+, MCSA, or VCP (VMware Certified Professional)

Education:
Bachelors

Experience:
4-7 years

Qualifications:
Technical Requirements
??? Windows Server Management: Extensive hands-on experience managing a Windows-centric server environment.
??? Virtualization: Proficiency in VMware and Hyper-V virtualization technologies.
??? Storage Area Network (SAN): Experience with HPE 3PAR SAN configuration and management.
??? Active Directory: Strong knowledge of Active Directory, including Group Policy Objects (GPOs).
??? Microsoft 365 Administration: Proficiency with M365, including Entra, Intune, Exchange, and Teams.
??? Backup Solutions: Experience with Veeam Backup & Replication (B&R).
??? Automation and Scripting: Familiarity with automation technologies and PowerShell scripting.
??? Networking Protocols: Working knowledge of TCP/IP, DHCP, DNS, SNMP, SMTP, and ICMP.

Education / Experience (an equivalent combination of education and experience required to successfully complete the primary accountabilities is indicated below)
Degree: Bachlor???s Major: Information Technology, or related field
Years and Type of Experience: 5+
An equivalent combination of education and experience may be considered, with preference given to previous System Administrator or IT experience in a manufacturing environment.

Travel: Up to 20%


Direct Hire opening in Bham

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).