IT Governance Manager - Open Systems Technologies
Washington, DC 20001
About the Job
A law firm is looking for an IT Governance Manager to join their team in Washington, D.C (hybrid).
Compensation: $150-170k
The IT Service Governance Manager is responsible for leading a team of professionals to establish standards and process excellence for IT Operations. This role and its supporting team are accountable for enforcing, monitoring, measuring, and continually improving the firm's IT Service Management (ITSM) process framework, including disciplines for IT Asset Management, Incident Problem and Technical Change Management, and Knowledge Management. In particular, the IT Service Governance Manager will take lead responsibility for Technical Problem and Change Management in partnership with the Director of Service Management. This role requires a leader who can foster the growth of team members while also forging relationships across IT to promote the governance and standards needed to uphold a level of service quality that the firm expects
Compensation: $150-170k
The IT Service Governance Manager is responsible for leading a team of professionals to establish standards and process excellence for IT Operations. This role and its supporting team are accountable for enforcing, monitoring, measuring, and continually improving the firm's IT Service Management (ITSM) process framework, including disciplines for IT Asset Management, Incident Problem and Technical Change Management, and Knowledge Management. In particular, the IT Service Governance Manager will take lead responsibility for Technical Problem and Change Management in partnership with the Director of Service Management. This role requires a leader who can foster the growth of team members while also forging relationships across IT to promote the governance and standards needed to uphold a level of service quality that the firm expects
Source : Open Systems Technologies