IT Field Technician - i-Tech
Tampa, FL
About the Job
i-Tech Support is hiring a Field Technician - Tampa. This position maintains datacenter technology networks. This includes virtualization, client/server, storage area network, backup and disaster recovery technologies based on industry best practices. The Field Technician will be passionate about providing systems engineering best practices and support for the organization by performing the duties listed below.
Roles and Responsibilities
· Work with the Managed Services group to identify technical requirements of current and future datacenter technologies for deployment.
· Support datacenter technology solutions based on industry best practices.
· Serve as escalation point for managed services business unit.
· Operational support of datacenter strategies and architectures.
· Perform systems analysis and recommended improvements for managed services clients.
· Develop detailed documentation of deployed systems.
· Provide quality assurance documentation review and peer review for managed services clients.
· Develop and maintain solid relationships with clients, prospective clients and other staff members.
· Maintain department approved training, mentoring, and certification per company standards.
· Perform other tasks and duties as assigned by supervisor.
Qualifications and Skills
· Experience in configuration (including build from scratch) and administration of VMware based virtualized infrastructure including VMware vSphere and vCenter technologies.
· Systems engineering and administration in a Microsoft environment including Microsoft server and messaging technologies.
· Knowledge of legacy Microsoft technologies for migration purposes required.
· Cisco UCS and storage technologies as it pertains to UCS deployment within a datacenter.
· Virtualized desktop infrastructure experience is preferred.
· MCITP: Systems Administrator or Microsoft Certified Solutions Associate/MCSA: Windows 2008/2012 required. Expert certifications preferred.
· VMware VCP preferred.
· Additional certifications (i.e., NetApp, EMC, HP, Dell, Cisco) preferred.
Education and Experience Requirements
· Bachelor's degree (B.A. or B.S.) from accredited institution; or equivalent combination of education and experience.
· Minimum of five (5) years experience in datacenter environments, including engineering (hardware and software), security practices, design, planning and implementation.