IT Field Technician - Creative Financial Staffing

• Bachelor’s Degree in Computer Science OR related field experience
• 2 years or more of Network Administration OR willing to learn.
• Experience working with Microsoft O365 and Office Applications
• Independent worker with the ability to manage multiple projects simultaneously.
• Strong communications skills a must
• Strong customer service and time management skills

• Provide tier 1 and 2 level support for workstations, including handling after hour calls as assigned.
• Proficient with Windows 10, General networking, Printers / PC laptop / desktop support
• Installation, configuration and troubleshooting of TCP/IP networking
• Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting
• Maintain phone systems at multiple locations
• Microsoft windows end user configuration (profiles, printers, application configuration)
• Cisco router installation and configuration
• iPad, iPhone / Android device configuration, troubleshooting, and repair

• WYSE Winterms
• Citrix Server
• Telecom and Voip phones
• AV – conference rooms and TVs
• Cisco / Meraki routers

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