IT Field Services Support Engineer at Comtec Consultants
Newark, NJ 07102
About the Job
We are looking for Deskside Support Engineers to provide technical services to internal customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, remote desktop, and mobile devices
Title: Deskside Support Engineer
Location: Newark, NJ 100% Onsite
Duration: Long Term Contract
Minimum Qualifications:
- 5+ years of experience in technical support role
- Experience with ServiceNow is a plus
- Experience supporting an enterprise environment.
- Demonstrated experience supporting Windows 10, MAC OS, iOS, MS Office Suite and 0365 suite
- Experience installing and configuring computer systems and applications for a large company.
- Experience troubleshooting application issues.
- Highly confident in explaining difficult technical issues to senior level leadership.
- Professional written and interpersonal skills are essential when communicating with customers and clients.
- Ability to drive to nearby sites.