IT Field Service Technician - Leiszler Oil Company
Manhattan, KS 66502
About the Job
Description
We are seeking a highly skilled and motivated Field Service
Technician IT to join our team in the Information Technology and Services
industry. As a Field Service Technician IT, you will be responsible for
providing on-site technical support and troubleshooting for our clients' IT
infrastructure and systems.
In this role, you will travel to various client locations
to install, configure, and maintain hardware and software solutions. You will
work closely with clients to understand their specific needs and ensure their
IT systems are functioning optimally. Additionally, you will be responsible for
diagnosing and resolving any issues or problems that arise, and providing
excellent customer service throughout the process.
The ideal candidate for this position is a self-driven
individual with strong technical knowledge in IT systems and hardware. You
should have excellent analytical and problem-solving skills, as well as the
ability to effectively communicate complex technical information to clients.
Responsibilities
·
Provide on-site technical support and troubleshooting for
clients' IT infrastructure.
·
Install, configure, and maintain hardware and software
solutions.
·
Collaborate with clients to understand their specific IT
needs and requirements.
·
Diagnose and resolve hardware and software issues in a
timely manner.
·
Perform regular preventive maintenance and system updates.
·
Ensure compliance with industry standards and regulations.
·
Provide excellent customer service and support throughout
the troubleshooting process.
Requirements
·
Minimum of [3] years of experience in IT support or a
related field.
·
Strong knowledge of hardware and software installation,
configuration, and troubleshooting.
·
Familiarity with various operating systems, including
Windows Operating System.
·
Ability to effectively communicate technical information to
clients of varying technical expertise.
·
Excellent problem-solving and analytical skills.
·
Strong attention to detail and ability to prioritize tasks.
·
Proven ability to work independently and efficiently in a
fast-paced environment.
·
Valid driver's license and willingness to travel to client
sites as needed.
Glen Leiszler credited his company's success to the simplest and most basic of all business formulas: honesty and hard work. "Treat your customers with respect," he advises. "Be truthful with them. Treat everybody alike. Get the right people helping you." "And after you've done all that, be willing to put 101 percent effort into your business. That's all it takes to have an operation that will grow." Leiszler Oil is a third generation marketer of CoconoPhillips. Leiszler Oil celebrated their 85th year of service in April of 2017. Glen Leiszler started operation on April 12,1932. His son George began working for the company on February 1, 1969. Alison Leisler joined the team in 2003 with her sister Samantha following in 2004, and her other sister Natalie joining the team in 2014. We always say that our values are hard work and communication - we believe that anything can be accomplished with both of those.