IT - Field Service Technician 5 Field Service Technician 5 - Artech LLC
Irvine, CA 92606-5107
About the Job
Hello,
I am Shweta, a recruiter at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a few job openings that may interest you. Please find the below summary of one of our current opportunities.
Please let me know the best time to reach you, or you may call me directly at 973 933 4906 , However if you are not interested at this time, feel free to refer this position to someone you may know to be a fit.
Below are the position details for your reference:
Title: Field service technician
Location: Irvine, CA
Duration: 12+ months
Job Responsibilities:
The main function of a field service technician is installs, maintains and repairs products such as equipment, integrated systems and subsystems, and software at the client and/or field locations. Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, troubleshoots equipment for malfunctions to eliminate problem in minimum time. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.
Job Responsibilities:
• Performs one or many of a wide range of installation tasks such as running conduit and cable, installing and connecting trays, racks and electronic hardware systems, connecting and testing both new and retrofit construction of audio/visual, computer server, network and telecommunications equipment.
• Installs, upgrades and removes products ensuring coordinative engineering field change.
• Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.
• Completes system programming and optimization as part of the installation process.
• Completes final commissioning and integrated acceptance testing of electrical systems and associated equipment.
• Ensures the commissioning and final acceptance of critical path equipment is conducted to clients requirements and in accordance with applicable industry standards (API, ABS, DNV, etc.).
• Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
• Provides on-site end-user training on system operation, maintenance and limited troubleshooting.
• Travels frequently to customer sites in performance of duties.
• The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls.
• The employee is required to reach with hands and arms.
• The employee must lift and/or move up to 50 pounds.
• Instruct and assign staff to provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
• Assign the testing and verification of hardware and support peripherals to staff to ensure that they meet specifications and requirements.
• Oversee the build, testing, and modification of product prototypes using working models or theoretical models constructed with computer simulation.
• Assign staff to analyze user needs and recommend appropriate hardware.
• Direct technicians, engineering designers or other technical support personnel as needed.
• Confer with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of overall system.
Skills:
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Expert ability to work independently and manage one’s time.
• Expert mentoring skills necessary to provide support and constructive performance feedback.
• Expert knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
• Expert knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
Education/Experience:
• Bachelor's degree in computer science or related field or equivalent training/education required.
• 10+ years customer service related experience required.
Appreciate your quick response if you are available for a new job opportunity and please feel free to reach me out for any query you may have.
Regards,
Shweta Pandey
Associate Recruiter
Cell: 973 933 4906
Extension: 235
Email: shweta.pandey1@artech.com
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Website: www.artech.com
I am Shweta, a recruiter at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a few job openings that may interest you. Please find the below summary of one of our current opportunities.
Please let me know the best time to reach you, or you may call me directly at 973 933 4906 , However if you are not interested at this time, feel free to refer this position to someone you may know to be a fit.
Below are the position details for your reference:
Title: Field service technician
Location: Irvine, CA
Duration: 12+ months
Job Responsibilities:
The main function of a field service technician is installs, maintains and repairs products such as equipment, integrated systems and subsystems, and software at the client and/or field locations. Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, troubleshoots equipment for malfunctions to eliminate problem in minimum time. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.
Job Responsibilities:
• Performs one or many of a wide range of installation tasks such as running conduit and cable, installing and connecting trays, racks and electronic hardware systems, connecting and testing both new and retrofit construction of audio/visual, computer server, network and telecommunications equipment.
• Installs, upgrades and removes products ensuring coordinative engineering field change.
• Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.
• Completes system programming and optimization as part of the installation process.
• Completes final commissioning and integrated acceptance testing of electrical systems and associated equipment.
• Ensures the commissioning and final acceptance of critical path equipment is conducted to clients requirements and in accordance with applicable industry standards (API, ABS, DNV, etc.).
• Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
• Provides on-site end-user training on system operation, maintenance and limited troubleshooting.
• Travels frequently to customer sites in performance of duties.
• The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls.
• The employee is required to reach with hands and arms.
• The employee must lift and/or move up to 50 pounds.
• Instruct and assign staff to provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
• Assign the testing and verification of hardware and support peripherals to staff to ensure that they meet specifications and requirements.
• Oversee the build, testing, and modification of product prototypes using working models or theoretical models constructed with computer simulation.
• Assign staff to analyze user needs and recommend appropriate hardware.
• Direct technicians, engineering designers or other technical support personnel as needed.
• Confer with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of overall system.
Skills:
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Expert ability to work independently and manage one’s time.
• Expert mentoring skills necessary to provide support and constructive performance feedback.
• Expert knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
• Expert knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
Education/Experience:
• Bachelor's degree in computer science or related field or equivalent training/education required.
• 10+ years customer service related experience required.
Appreciate your quick response if you are available for a new job opportunity and please feel free to reach me out for any query you may have.
Regards,
Shweta Pandey
Associate Recruiter
Cell: 973 933 4906
Extension: 235
Email: shweta.pandey1@artech.com
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Website: www.artech.com
Source : Artech LLC