IT Field Engineer II/Associate Applications Engineer - PowerComm Solutions

ABOUT US:
PowerComm Solutions is a full-service electronic systems consulting, engineering, contracting and integration firm, specializing in low voltage systems and services. Our primary focus is commercial Communication, Fire, and Security systems. PowerComm has been serving its many clients for over 20 years. We offer a competitive salary and benefit package including comprehensive medical and retirement plans.

POSITIONS RESPONSIBILITIES:
- Coordinate with Company and Customer’s IT Staff to properly and timely setup and configure Networks (LAN/WAN) as they apply to the operation of systems, and to troubleshoot and resolve network issues.
- Work with Company Technicians to setup and install systems hardware and related infrastructure.
- Assist with Field Surveys for upcoming project estimates.
- Provide excellent on-site and/or remote support to clients with a variety of technical issues
- Assist with sales related to systems, support, and service.
- Investigate new system technologies and applications to better serve the Company and its customer’s needs.
- Ability to attend local and out-of-state training on software/security systems as needed

POSITION REQUIREMENTS:
- Minimum 2 years computer/server support experience, willing to provide training on the software/application side
- Bachelor’s degree in Computer Science preferred, but not required; other considerations will be an Associate Degree or related work experience.
- A+ NET+ and/or MCP certification is a plus
- Must have excellent communication and customer support skills
- Network maintenance and troubleshooting experience
- We need a self-starter who works well with minimal supervision

Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Schedule:
8 hour shift