IT Engineer, Security - Eversource

IT Engineer, Security (Hybrid)

This is a hybrid role. The first three months are fulltime in the office.

Our Team 
Under general supervision, responsible for the administration and support of security system software/hardware either at the Enterprise, Mid-Range or Desktop levels. Knowledge requirements include security principles, theories and concepts at a network and/or application layer, and access control technologies such as firewalls, content scanners, usage monitors, encryption, VPN and wireless.  Provides technical support for all requirements in the planning, coordination, programming, and implementation of releases, upgrades or changes to security system software and hardware, and the range of products and productivity tools that support the testing and production environments relating to any associated operating systems. Ensures stable performance of relevant security related hardware/software for the enterprise through performance monitoring and tuning and performs capacity planning.  Ensures system maintenance as well as high level support of the operating system and all the related security software and hardware components. Plans and implements software upgrades, ensuring change management procedures and methodologies are implemented and followed.

This position can sit out of our Berlin CT location.

Essential Functions: 

• Researches and evaluates products
• Designs and implements software
• Configures hardware
• Responsible for the installation, configuration, testing, and documentation of software
• Conducts software upgrades and maintenance
• Handles security administration
• Provides technical support including trouble shooting and problem resolution
• Responsible for network analysis, administration, and configuration
• Operating system, related software products, application and data backup and recovery
• Handles disaster recovery
• Performance analysis and tuning; capacity planning

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

Security Principles & Technology

(Should know 50% of these):   Knowledge in:  administration functions of primary security products; ability to integrate primary products into overall security program; access control systems; and security models, principles and concepts.

Maintenance & Monitoring

(Should know 50% of these):   Knowledge in primary security products for:  monitoring performance & tuning; installation & configuration; and implementing customizations.

Knowledge in security scanning tools.

Related Skills/Knowledge

(from other domains) Working knowledge of operating systems, networking, databases, browser technology, programming, and IT general control processes.

Tech Support:  Skill in day to day issues:  problem solving, change management, etc.

Project Management:  Working knowledge and expertise of General Project Management.

Education:  

• Bachelor of Science degree from an accredited four-year college or university in Computer Science, Engineering, related discipline, or equivalent work experience and technical training

Experience:           

• Minimum of three (3) to five (5) years of related experience           

Licenses & Certifications: 

• None

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects: Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Know the business plan and how your role connects to it
• Identify problems, issues; take responsibility for resolution
• Set high standards for self; deliver quality performance
• Raise ideas for improvement
• Communicate, communicate, communicate

Build Trusting Relationships

• Follow through on commitments made to manager, colleagues, and customers.
• Address difficult or controversial issues and encourage others to do the same.
• Have honest dialogue with others

Manage and Develop People

• Set performance goals that align with department and company goals
• Meet regularly with your supervisor/manager to discuss your performance
• Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

• Work collaboratively within and across the organization to achieve “One Company” and other goals
• Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

• Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

• Proactively seek out opportunities to improve business performance and customer service.
• Respond positively to new demands or circumstances
• Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

• Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Compensation and Benefits

Eversource offers a competitive total rewards program.  The annual salary range for this position starts at $84,000.00 to $93,330.00, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of our benefits.

#corpajd

Worker Type:

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.