IT Director System Architecture and Design - The Salvation Army Eastern Territory

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

We are the largest non-governmental provider of social services in America and every year, we help over 30 million Americans overcome poverty, homelessness, addiction, economic hardships, loneliness, and exploitation through a wide range of programs and services.

The I.T. Department at our Eastern Territorial Headquarters in West Nyack, NY has an opening for an IT Director System Architecture and Design.  This position is expected to play a key role in reshaping the technological direction of the territory.  They will do so by focusing on the overarching design, architecture, and structure of the IT systems to ensure they meet current and future requirements.  The position involves a deep understanding of both the technical and business strategies to create a cohesive and efficient IT infrastructure supporting the territorial goals.  Working closely with various stakeholders, including IT professionals and business leaders, the position ensures that technology adopted aligns with the IT strategy facilitating seamless operations and enabling scalability.  Their expertise not only guides the selection and integration of hardware and software but also influences policy and procedures decisions, ensuring the technology framework is robust, secure and adaptable to change.   

The core responsibilities of this position are as follows:

• Design, develop and maintain the enterprise architecture of complex heterogeneous information systems, including the selection of hardware and software components, to meet the organization’s business goals.
• Analyze and evaluate system specifications and requirements to ensure the architecture can support the intended business functions and performance criteria.
• Ensure that all technology designs are scalable, robust and secure solutions that integrate with existing systems whether Infrastructure or third-party.
• Collaborate with Information Security team to ensure that all designs meet regulatory requirements (e.g., HIPAA, NYSHIELD, GDPR) further providing assurances that security controls are not prematurely deprecated.
• Create detailed architectural models and diagrams to guide and inform the software development and project management team during the system development and project life cycles.
• Collaborate with software development and project teams to contribute to scope definitions and deliverables.
• Define and document standards, best practices, and guidelines for system design and development to ensure consistency and quality across projects.
• Collaborate with stakeholders, including business analysts, project managers, and development teams, to understand needs and translate them into technical solutions.
• Assess and integrate third-party products and services into the system architecture to enhance functionality and performance.
• Lead the evaluation and selection of emerging technologies and methodologies for system architecture to drive innovation and improve efficiency.
• Conduct post-implementation reviews and provide recommendations for architectural improvements, optimizations, and system enhancements based on performance data and user feedback.
• The position requires broad knowledge of IT.
• Any other duties as assigned.

Key Skills:

• Enterprise Architecture Frameworks – Expert understanding of The Open Group Architectural Framework (TOGAF), Zachman or other appropriate architectural frameworks is required. Certification is preferred. 
• Cloud Service Integration – Orchestrating the connection and operation of various cloud services requires understanding of API management and service mesh architectures. The position is expected to design scalable cloud solutions to ensure interoperability and efficient flow of data, aligning with IT goals and standards.
• Scalability Planning – experience with analyzing current capabilities (sometimes reverse engineering existing in-house Lotus Notes systems) and future needs to design systems capable of handling increased users, data volume, and transaction frequency without performance degradation.
• Security Architecture Design - Experience with integrating robust security measures into the system architecture from the start. Knowledge of relevant security protocols.  is required.
• Business Process Modeling – Must be able to create detailed visual representations of an organization’s operations. Then analyze and refine the business processes to ensure alignment with technology infrastructure.   
• Disaster Recovery Planning – Based on analysis of potential vulnerabilities experience implementing robust backup and failover mechanisms to ensure resilient systems. Specifically, developing strategies to ensure minimal downtime and data loss. 

• Bachelor's degree.
• 7-10 years of related experience.
• Experience implementing TOGAF, Zachman, or similar enterprise architectural frameworks in a highly matrixed organization.
• Certification in TOGAF, Zachman or similar frameworks is required.
• COBIT, or ITIL certification is a plus.

What We Offer

• Generous Medical, Dental, Vision Benefits
• TSA paid Life Insurance for Employees
• Additional life insurance options for employees
• On-site cafeteria
• Paid Time Off – Vacation, Sick, Personal days
• 403(b) retirement savings plan
• Non-contributory Pension Plan
• Professional Development
• Education Assistance
• Free, on-site Fitness Center
• Federal holidays
• Opportunities to give back and support our communities

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.