IT & Data Administrator - Applied Visions & Software Design Solutions

Our client, the Coral Restoration Foundation (CRF™) is seeing a talented and proactive IT & Data Administrator to join their team in their Tavernier, Fl office.

The ideal candidate will assist by managing and improving CRF’s everyday hardware, software, and technological infrastructure, while also exploring and implementing novel methods for the acquisition, storage, and processing of CRF’s field and administrative data sets. In this role, you would be expected to create and implement standard operating procedures for CRF’s technology needs and create an annual operating plan and budget in support of CRF’s annual goals. Candidates for this position must be able to think critically, be proactive and reliable, and be able adjust to changes and problem solve on the spot. The IT & Data Administrator will be working in a small, open office space in close, daily coordination with other staff members and interns. This position involves a high degree of organization and attention to detail to ensure data integrity and continuous operation of essential technology systems (e.g. computers, phone systems, and software licenses).

CRF is a United States (US) 501(c)3 tax-exempt non-profit ocean conservation organization, whose core mission is to restore coral reefs, to educate others on the importance of our oceans, and to use science to further coral research and coral reef monitoring techniques.

JOB RESPONSIBILITIES (including, but not limited to):

Hardware, Software, and IT Infrastructure Management

• Deploy, troubleshoot, coordinate repairs, maintain inventory, and generally manage CRF™-owned computers, tablets, and external storage drives.
• Develop a ticket system of tracking and addressing maintenance requests for CRF™ business operations, such as IT and facilities.
• Manage and troubleshoot CRF™ internet and phone services at all CRF™ facilities (Key Largo, Tavernier, Key West), as well as configure any new such systems.
• Develop and maintain television and audio systems at all CRF™ facilities, for both educational and video-conferencing purposes.
• Maintain and deploy software licenses (e.g. Adobe, Microsoft, etc.) in varying capacities for CRF™ staff and interns.
• Conduct necessary onboarding of new staff and interns, including configuration of various user accounts and technology training upon new staff/intern arrival.
• Develop staff cybersecurity protocols and conduct training for staff and interns to protect against phishing scams, account breaches, etc.
• Develop and maintain CRF™ security and accessibility protocols for digital assets (e.g. website, social media accounts) and coordinate with appropriate CRF™ managers to evaluate and improve these assets.

• Evaluate existing data management procedures and develop improved protocols for the storage, transfer, and access of cloud-based documents and data at CRF™.
• Work with CRF™ stakeholders to provide reporting such as data-centric figures and models for purposes specific to the stakeholder’s program (e.g. Annual Report statistics, restoration monitoring reports, website/social media trends).

Administrative

• Work with CRF™ stakeholders to develop annual operating budgets for the above tasks and responsibilities, assisting with analysis of program needs and costs.
• Establish and maintain natural disaster protocols to ensure physical and digital resources are protected.
• Periodically evaluate hardware/infrastructure for improvements and provide cost-benefit analyses when appropriate.
• Develop, implement, assure, and maintain written procedures for IT/Data areas of concern.

WORKING CONDITIONS

Typical work week is 5 days per week over the course of Monday through Sunday, 9-5pm or modified to meet mission expectations. Work may require some physical strain and candidates must be able to carry 25 pounds. A willingness to travel locally and work flexible hours (e.g. for community events or at offsite facilities) is essential. CRF™ requires Covid Vaccination (subject to applicable federal/state guidelines) to join our team.