IT Business Analyst--Eurofins - Eurofins PSS Insourcing Solutions, LLC

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Become your most extraordinary self!  Our team is intensely proud to be a major provider of services and products to the drug discovery research industry.  Join Eurofins DiscoverX Corporation part of the Eurofins Discovery ™ group of companies serving global clients in the Pharma and Biotech industries.  Work alongside industry experts and collaborate with team members to directly and positively impact human health worldwide!

We have a philosophy to support work life balance, career progression opportunities and offer many benefits such as formal mentoring programs, tuition reimbursement, extensive career training programs, competitive health benefits, paid time off and 10 annual paid holidays*.  

Essential Duties and Responsibilities:

• Earn in-depth knowledge of Eurofins LeadHunter Services in San Diego and Fremont, California business processes to help the organization achieve the defined business goals and recommend solutions that are aligned with the strategical and tactical objectives.
• Analyze the existing processes, current systems and highlight areas of improvement.
• Define to-be processes in the scope of existing and new solutions.
• Perform gap analysis and recommend solutions.
• Elicit and document process diagrams and user requirements.
• Manage user requirements through entire UR lifecycle
• Analyze complex requirements and help create bridges between legacy and new systems.
• Enhance opportunities by identifying new processes / functions to be configured,  developed, and  implemented;
• Oversee the delivery of the business needs as per the requirements;
• Facilitate change and configuration management;
• Verify the functionality of the end product according to the requirements specifications;
• Take ownership of the processes implemented in the systems involved and: prepare business standard operating procedures, user manuals, release notes, and other functional and technical documentation
• Perform training to the users about processes and the systems involved in supporting such processes;
• Demonstrates and promotes the company vision;
• Regular attendance and punctuality;
• Conducts all activities in a safe and efficient manner;
• Performs other duties as assigned;
• Owns the accountability and responsibility of delivering to client needs and timeliness;
• Provides cross-functional support to other departments as required;
• Adjusts work hours as needed to meet client deadlines;
• Adheres to site environmental health and safety (EHS) requirements.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements below are representative of the knowledge, skill or ability required. 

Must have good organization and documentation skills, as well as good communication and interpersonal skills.

• B.Sc or equivalent in Information Technology or comparable field (Applied Math, Engineering etc…).
• B.Sc or equivalent in Chemistry/Analytical Chemistry.

• At least at least 3 years 6 to 8 years in an IT environment preferably in an industrial or process driven environment and ideally in the laboratory industry.
• At least3years as a Technical Writer in an IT environment.
• Good business understanding in order to facilitate discussions from top managers to end users.
• Experience in processes, organization and communication with multiple departments and levels within an organization
• Experience with establishing and implementing best business practices
• Ability to read, write, and interpret documents, such as standard operating procedures and technical reports.
• Ability to perform mathematical calculations, statistical analyses, and data interpretation.
• Ability to multitask with organization and manage time effectively.
• Ability to solve practical problems and troubleshooting skills.
• LIMS, ELN, ERP and office computer/software proficiency.
• Above average oral and written communication skills.
• Details oriented, analytical and investigation skills.
• Ability to work in a complex international environment.
• Eager to learn and continuously develop personal, functional and technical capabilities.
• Successful completion of all trainings is required.
• Potential for travels to other Eurofins

Candidates within a commutable distance to San Diego, CA are encouraged to apply. The shift for this role will be: Monday-Friday, 8:00AM - 5:00PM.

Salary range: $85,000 - $120,000/yr.