IT Branch Chief - Sierra Vista, AZ - DirectViz Solutions, LLC

DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.

DirectViz Solutions (DVS), is a high-level, strategic consulting services firm that meets mission needs for government clients. We are looking to hire a full-time IT Branch Chief. The work location will be Fort Huachuca, AZ. This position requires an active Secret clearance or the ability to obtain a Secret clearance. This position will support the RCC-CONUS, which provides cutting-edge technology in an enterprise environment.

IT Branch Chief

The ideal candidate will possess experience in IT Management and Leadership. The candidate will oversee client/server enterprise application projects from start to finish. Manage and coordinate all development applications including requirements definition, vendor evaluation, strategic systems planning, process re-engineering, design, development, documentation, release management, and production support.

Essential Job Duties:

• Ensure team leads are meeting deadlines for deliverables.
• Verify team leads are following and enforcing organizational processes and policies.
• Track major projects within the division.
• Inform Customer and Senior Leadership on projects and deliverables when required.
• Assist team leads with coordination efforts inside and outside the RCC-C
• Alert managers/customer of issues and ensure issues are elevated for action in a timely manner.
• Sync with Government Technical Monitors (GTM's)/customer regularly to make sure teams are in line with organizational goals and objectives.
• Attend and run meetings as necessary for fulfilling duty responsibilities.
• Assist team leads ensuring they utilize personnel and resources appropriately to accomplish mission and customer needs
• Set a positive example for staff members to emulate.
• Mentor team leads for career and technical development.
• Audit tickets in ITSM to ensure the teams are meeting Service Level Targets (SLT) and annotating their work appropriately.
• Provide scheduled and ad hoc reports/deliverables:
• Weekly Activity Reports (WARs) Quarterly Progress Review (QPR) input Project statues/updates Internal Task Orders (ITOs) Package requests for warranty or purchases other items as required.

MINIMUM REQUIREMENTS:

• Secret clearance or ability to obtain an Interim Secret required
• Knowledgeable of Windows/Servers/Networks/Virtualization & Storage
• HS +4 yrs. technical/managerial experience or AA/AS +2 or BA/BS +0
• ITIL v3 Foundation certification required within 180 days of hire
• Experience with leading team members and projects through completion. Performs a variety of technical, clerical, planning, and administrative duties

ADDITIONAL INFORMATION:

• Ensure a good working relationship with customer is maintained
• Support and enforce management decision-making and policies
• Recommend and take actions regarding recognition and discipline for employees in regard with HR and other issues
• Provide assistance resolving complex issues
• Perform other duties as assigned

WORK ENVIRONMENT:

• Work environment is normal for office setting.

PREFERRED QUALIFICATIONS:

• IAT Level II or above

PHYSICAL AND MENTAL QUALIFICATIONS:

• Be able to maintain awareness during scheduled working hours
• Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)
• Able to lift up to 15 pounds
• Excellent verbal and written communication; good command of the English language
• Execute tasks independently and work as a team
• Learns and memories routine tasks
• Strong organizational, grammar, business correspondence, and self-management skills

DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.