IT Associate Engineer, Software - MS Dynamics (Hybrid) - Eversource

IT Associate Engineer, Software - MS Dynamics (Hybrid)

This is a hybrid role. The first three months are fulltime in the office.

Our Team:

The MS Dynamics Software Engineer will work as part of a team to complete basic end to end software engineering tasks for our Microsoft dynamics CRM. The engineer will perform basic analysis, development, testing, debugging, configuration, incident investigation, documentation, health monitoring/alerting, and implementing based on and related to user or system design specifications. Work within guidelines set by team to independently tackle well-scoped problems. Seek opportunities to expand technical knowledge and capabilities.

The position will sit in our Berlin, CT office.

Essential Functions:

• Influences others within the work area through explanation of facts, policies, and practices.
• Works to achieve day-to-day objectives with moderate impact on work area.
• Works with direct supervision on projects / assignments. Sets objectives for own area of responsibility to meet the objectives or goals of projects and assignments.
• Problems and issues faced are general and may require understanding of broader set of issues.
• Problems may span a range of issues or work areas and are typically solved through exercise of discretion and / or judgment, drawing from prior experiences, with analysis of the issue
• Responsible for making minor changes or enhancements in systems and processes to solve problems or improve effectiveness of work area.
• Communicates with parties within and outside of own team.
• Explains policies, practices, and procedures of the work area to others within the organization, influencing decision- makers with recommended courses of action.

• Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

Experience coding and developing in a MS Dynamics 365 CRM environment required.

• Effectively uses code version control systems such as git

• Understands of Azure DevOps and CRM Development/Deployment

• Experience with Power Pages/Power Automate/Power BI, etc.

• Understanding of CI/CD concepts (Azure DevOps pipelines)

• Familiarity with Agile and Waterfall methodologies
•  Understands basic programming and OOP concepts
•  Understands core application development patterns
•  Experienced using data structures
•  Familiar with traditional data stores
•  Familiar with REST API syntax and tools for documenting and testing the REST APIs such as Swagger and Postman
•  Familiar with Agile methodology
• Theoretical knowledge of work area
• Ability to work autonomously with limited supervision
• Displays strong work ethic
•  Understands direction provided and implements assigned tasks effectively
•  Displays Project/team level impact
•  Troubleshoots simple engineering problems by checking logs, using developer tools and debugger effectively
• Able to use existing knowledge of algorithms, structures and patterns to design and implement solutions of light to moderate complexity.
•  Objectively evaluates whether they've met their goals.
•  Communicates effectively during meetings with both team members and internal clients
•  Completes work or raises roadblocks in a timely manner
•  Open to change and learning new skills to get work done
•  Accepts feedback graciously and learns from experience.
•  Shows respect towards other team members

Education:    

• Bachelor’s Degree or equivalent experience

Experience:  

• Minimum of 0 to 3 years of relevant experience
• Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience.

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects: Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Know the business plan and how your role connects to it
• Identify problems, issues; take responsibility for resolution
• Set high standards for self; deliver quality performance
• Raise ideas for improvement
• Communicate, communicate, communicate

Build Trusting Relationships

• Follow through on commitments made to manager, colleagues, and customers.
• Address difficult or controversial issues and encourage others to do the same.
• Have honest dialogue with others

Manage and Develop People

• Set performance goals that align with department and company goals
• Meet regularly with your supervisor/manager to discuss your performance
• Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

• Work collaboratively within and across the organization to achieve “One Company” and other goals
• Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

• Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

• Proactively seek out opportunities to improve business performance and customer service.
• Respond positively to new demands or circumstances
• Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

• Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Compensation and Benefits

Eversource offers a competitive total rewards program.  The annual salary range for this position starts at $77,570.00 to $86,190.00, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of our benefits.

Worker Type:

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.