IT Applications Co-Op - Boston Properties

Primary Purpose of Position:



This position provides day-to-day administration of Oracle’s JD Edwards EnterpriseOne, Business Object’s Crystal Enterprise, Corporate Budgeting Tools and other related third party SaaS and PaaS applications. Maintain security and systems controls. Perform analysis, application development and implementation support on new initiatives.







Essential Functions



Maintenance & Support





+ Respond to and manage daily user inquiries leveraging the ServiceNow platform. Troubleshoot and resolve problems. Escalate issues to outside vendors & contractors if necessary. Act as primary liaison with vendors and/or internal resources to ensure appropriate technical and product-level support.



+ In close collaboration with Accounting Department, responsible for on-boarding/off-boarding users, setting up Business Units and maintenance of the overall Chart of Accounts in JD Edwards software.



+ Support the Applications Group on numerous project initiatives at the company.



+ Support Users of BXP’s Contract Management and E-Signature Solutions.



+ Support our Accounting Operations Department on Nexus Systems A/P Solutions platform.



+ Support company initiatives to implement and maintain SaaS Solutions





Security, Integrity Reports & System Controls





+ Maintain user and group profiles. Audit security profiles.



+ Review and assemble monthly integrity reports. Troubleshoot and resolve integrity issues.



+ Monitor incidents and/or changes related to security, system objects and integrity reports.





Application Testing and Reporting





+ Test new applications, configurations or enhancements. Coordinate beta testing.



+ Develop reports. Assist others in the use of reporting tools.



+ Follow guidelines and controls in promoting new packages and versions.



+ Integrate & support third party applications and tools.









Requirements and Qualifications





+ Currently performing course work in Computer Sciences or a related field.



+ Possess a service orientation and attitude in working with others.



+ Be detail-oriented and methodical in solving problems and managing multiple projects.



+ Possess an aptitude toward learning technical concepts. Be results-oriented and a quick learner in supporting new products and technologies.



+ Capable of sharing ideas and providing insightful observations with Engineers and Management.







Physical Requirements





+ Involves work of a technical nature usually performed sitting such as operation of a computer.



+ Involves work of a technical nature usually performed standing such as racking a server/switch or running Ethernet cable.



+ Involves movement between departments to facilitate work.



+ Involves lifting to installing and relocate computers and monitors. Must be able to lift 30lbs.









Internal and External Contacts





+ This position regularly interacts in both verbal and written form with employees, vendors and contractors of BXP.









Reporting Structure





+ This position reports to the SVP, Chief Information Officer, who provides supervision, guidance and evaluates work performance on a periodic basis.









BXP is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, religion, age, national origin, disability, marital status, protected veteran status, genetic information or any other legally protected characteristic.



Boston Properties is an Affirmative Action and Equal Opportunity Employer. We are committed to fair and impartial treatment in all of our relations with employees, as well as applicants for employment, to recruit, upgrade, train, and promote in all job titles without regard to race, color, gender, gender identity or expression, sexual orientation, religion, age, national origin, disability, marital status, protected veteran status, genetic information or any other legally protected characteristic.