IT Analyst from System One

Location: Remote

Contract Duration: 6-12 months (Contract to Hire)

Job Description:

SystemOne is seeking a skilled IT Analyst with significant experience in nCino (Salesforce Banking) to join our client's team. This role is remote and offers a contract-to-hire opportunity. If you are passionate about leveraging your Salesforce Admin skills and working in a dynamic, agile environment, we encourage you to apply.

Key Responsibilities:

• Lead or participate in user story mapping sessions to help product owners break down potential features.
• Detail user stories to capture important snapshots of conversations and prepare them for team refinement sessions.
• Ensure Salesforce Admins, Developers, and Quality Engineers have a shared understanding of business needs.
• Deliver low-code/no-code solutions using Salesforce Admin skills.
• Collaborate directly with developers to confirm assumptions and test code, providing fast feedback.
• Stay updated on Salesforce and nCino releases, features, and best practices.
• Apply lean and agile principles to continuously improve the client's understanding, products, and team.

Experience Required:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field, or 3-5 years of directly related experience in Technical Analysis, Data Analytics, Sales, or Bank Operations, or an equivalent combination of education and experience.
• Technical Skills:
  • 5+ years of experience in roles such as IT Business Analyst, Technical Support, or System Administration in a user-facing software package.
  • 2+ years of experience conducting fit-gap analysis between a software package and business requirements.
  • 3+ years of experience facilitating user story mapping sessions with product owners and other subject matter experts to identify Minimum Viable Product (MVP) and break down larger units of work into smaller, prioritized product backlog items.
• Communication/Relationships: Enjoy working in teams and across departments to achieve business objectives while building strong relationships to become a trusted advisor and create raving fans.
• Adaptability: Willingness to flex to help the team achieve sprint goals. Self-motivated and proactive attitude with a passion for learning and staying updated with emerging technologies and best practices.

Preferred Qualifications:

• Salesforce Admin certification.
• Knowledge of ITIL / IT Service Management best practices.
• Familiarity with lean and agile methodologies.

Eligibility Requirements:

• Candidates must be eligible to work for any employer in the United States.
• No H1B or C2C candidates.

How to Apply:

If you are interested in this exciting opportunity, please apply with your resume and a cover letter detailing your relevant experience and qualifications.