IT Analyst - United Legwear and Apparel Company
New York, NY 10018
About the Job
Unity. Loyalty. Advancement. Charity. It’s what drives United Legwear & Apparel Co. to be the best global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Founded in 1998 by Isaac E. Ash to make the very best legwear on the market, ULAC is an industry leader offering a full range of products for babies, kids, teens, and adults. We strive to sell our products at affordable prices for families. Hard work and exponential growth year on year has transformed ULAC into a global apparel and accessories company.
Our goal to deliver superior products that ensure superior customer satisfaction is made possible by our team of dedicated professionals who work together to make the company the best in business. Our manufacturing, distribution, and logistics division produces the highest quality products at the best possible prices without cutting corners. Integrity of goods is key, so compliance and quality assurance are top priorities, along with meeting every delivery date—whether shipping across the state or around the world.
We strive to foster an inclusive company culture that stands united to accomplish our mission. We are loyal to our people, supporting their development and ability to achieve excellence. We believe that when people bring their personal best to work each day, it leads to success, advancement, and upward mobility for all. We believe every individual has two hands: one to help themself, and one to help others. We pride ourselves in our value of charity and the commitments we make to help people in need. ULAC supports organizations that help those compromised by sickness, poverty, natural disasters, socioeconomic inequality, and other dire circumstances.
If you share our vision of delivering superior products in a culture of growth, excellence, and caring, then we want to hear from you!
For more information about United Legwear & Apparel Co., please visit: https://www.unitedlegwear.com
IT Support Analyst
The IT Support Analyst is responsible for implementing, maintaining and supporting IT and information systems to meet the business needs of United Legwear & Apparel Company. This position will provide project management in assigned area(s) of responsibility, which includes technical analysis, design, installation, maintenance, and modification of broad, complex computer systems. Typical responsibilities for the IT Support Analyst include: maintaining software systems; performing system problem solving; meeting with users to define business needs; performing project management; serving as a team leader; and, supervising lower level information technology staff.
Essential Functions (Including but not limited to):
• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases
• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
• Translate highly technical specifications into clear non-technical requirements
• Manage the set-up and configuration of systems
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Provide documentation of all processes and training as needed
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
• Perform design, implementation, and upgrades of information systems to meet the business and user needs
• Implement best practices for scalability, supportability, ease of maintenance, and system performance
• Perform any other duties as assigned in support of the company needs and operations.
Qualifications/Requirements:
• Bachelor's degree in computer science or information technology and 4-6 years’ experience working with information technologies and systems analysis or equivalent combination of education experience
• Apparel industry experience and Exenta/Blue Cherry experience preferred.
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
• Strong computer, hardware, software, and analytical skills
• Working knowledge of a wide variety of programming languages
•Proven ability to assess business needs and translate them into relevant solutions
•Strong understanding and knowledge
Salary Range: $80,000 - $105,000
Workplace Type: On-site
*United Legwear & Apparel Company is interested in every qualified candidate who is eligible to work in the United States. However, we do not currently sponsor visas.
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