IT Administrator / Senior IT Administrator (Remote Opportunity) - Erie Insurance

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.

• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.

• A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.

• A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.

• Paid vacation, personal days, sick days, bereavement days and parental leave.

• Career development, including a tuition reimbursement program for higher education and industry designations.

• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours forservice to your community; and dollar-for-dollar matching of your charitable gifts, up to $12,500 a year.

Position Summary

Erie Insurance is continuing to hire and is utilizing virtual interviews to ensure the well-being of our candidates and employees. Please note there may be delays in our hiring process.

We are currently seeking IT Administrators.The IT Administrators performs old to new system upgrades, possibly involving new vendor(s) or significant changes to current technology. They are also responsible for automation and performing regular testing of systems to ensure performance metrics are being met. We continue to evolve into a DevOps mindset and have embraced tools for process automation, infrastructure as code, scripting, orchestration, and source code management across our different technical teams.

• Candidates within our operating footprint may be considered for remote work. Current approved states for remote work are: DE, FL, GA, IL, IN, KY, MD, NC, NJ, NY, OH, OK, PA, SC, TN, TX, VA, Washington DC, WV and WI

We are looking for a diverse pool of candidates to fulfill open positions within the following teams:

• Network Administration: Routing, Switches, Cisco, Software Defined Networks, LAN/WAN/Wireless, Security Solutions
• Unified Communications: Telecommunications, Phone & Telepresence Services, Contact Center Technology/Intelligent Call Routing, Workforce & Quality Management.
• Server/System Administration: Virtualization, Active Directory, Windows, Linux, Hyperconverged Infrastructure, Citrix, Enterprise System Monitoring
• Mainframe: z/OS, JES2,VTAM, TCPIP, SMPE, HCD, ISPF, REXX, SDSF, DSS, SMS, ISMF, z/VM
• Database: Oracle, SQL Server, DB2 z/OS and LUW, ADABAS, MarkLogic, AWS DB Services
• Middleware:BPM, USS, CICS, Datapower, IIB, IMQ, MS IIS, WAS, API Connect, Redis Cache, Tivoli Omegamon
• Storage: SAN, NAS, Disaster Recovery, Open System Backup Technologies

Below are some of the exciting benefits of working for Erie Insurance Group:

• Paid Relocation
• 401k Match + Pension Plan
• Comprehensive Healthcare Benefits
• Competitive Salary, Paid Time Off
• Various Employee Discount Programs and Amenities
• State-of-the-Art Employee Gym Onsite

Duties and Responsibilities

• Performs administration of networks, systems and databases including investigation and diagnostics of problems that are deep within one or two technologies and basic across other platforms.
• Performs complex upgrades, troubleshoots and fixes of network hardware and software issues.
• Implements, maintains, modifies and supports assigned applications. Works in conjunction with appropriate IT staff to complete project plans, define project scope and participates in systems integration activities.
• Ensures maintenance of system, tracks systems performance regularly and recommends improvements where applicable.
• Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
• Analyzes requests for technology changes and customization by consulting with end-user and other IT disciplines to determine requirement. Assesses system impact of proposed changes and makes recommendations that ensure consistency with existing system standards and future system implementation goals.
• Participates as a team member and contributes to team projects.
• The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
• This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Competencies

Ability To Learn And Follow Procedures

Ability to Manage Complexity

Business Acumen

Coding And Converting

Decision Making

Developing And Maintaining Relationships

Influencing Skills

Information Management Skills

Interpersonal Communication

Job-Specific Knowledge

Planning And Organizing

Problem Analysis

Proofing Text And Numbers

Resourcefulness

Service Orientation

Time Management

Using Tables And Graphs

Qualifications

Minimum Educational Requirements and Experience Equivalencies:

• Bachelor's degree in IT, MIS, Business or related field, plus two years' related experience
• Associate's degree in technical field, plus four years' related experience
• High school diploma plus six years' related experience.

Physical Requirements

Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Rarely

Driving; Occasional (
Pushing/Pulling; Rarely

Manual Keying/Data Entry; Frequent (50-80%)

Climbing; Rarely

Nearest Major Market: Erie