IT Administrator - Remote | WFH - Get It Recruit - Hospitality
Miami, FL 33106
About the Job
Job Title: IT Systems Administrator Manager
About Us:
We are a global award-winning hospitality and foodservice manufacturer brand, established in 2002. Our company has received numerous recognitions, including being featured in Fortune Magazine as one of the "Best Workplaces in Manufacturing and Production." We're proudly certified as WBENC (Women's Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers. With distribution centers in the Americas, Europe, and Asia, we're always ready to meet our clients' needs.
Our Culture:
We offer an environment where entrepreneurial spirits can grow without limits. Our inclusive team is guided by a commitment to sustainability and diversity. We value different perspectives from people of all backgrounds and actively recruit diverse team members. Our motto is "Be yourself! We like it that way."
Position Summary:
As the IT Systems Administrator Manager, you'll be a key part of our Business Technology and Innovation (BTI) team. You'll contribute to the company's success by managing our software infrastructure, maintaining IT support, and ensuring all team members have the tools they need to exceed our business partners' expectations.
Work Environment:
- Full-time, permanent position
- Located in Miami, FL
- Hybrid work schedule: 3 days in-office (Tuesday, Wednesday, Thursday), 2 days remote (Monday, Friday)
Key Responsibilities:
1. IT Management
- Administer Microsoft365 portal and applications
- Manage IT support ticket system, prioritizing and solving issues
- Execute new hire and termination processes
- Conduct quarterly IT trainings for team members
- Oversee network infrastructure and hardware
2. Project Management
- Manage IT-related improvement projects from inception to completion
- Maintain detailed project documentation and progress reports
3. Security
- Implement and maintain high-level security protocols
- Perform regular security tests and audits
- Manage system permissions and information security policies
4. Leadership and Collaboration
- Participate in team meetings and special projects
- Promote company culture through actions and leadership
Qualifications:
- Bachelor's degree in Computer Science or Information Technology
- A+ and N+ Certifications preferred
- 5+ years in IT support and help desk environments
- 2+ years of Microsoft365/Active Directory management experience
- 2+ years of ticket management and documentation experience
- 2+ years of leadership or managerial experience
- Proficiency in various operating systems, software, and hardware technologies
- Strong communication and problem-solving skills
- Experience with network infrastructure, security protocols, and IT project management
What We Offer:
- Competitive salary with biannual bonus structure
- Comprehensive health benefits (medical, dental, and supplemental insurance options)
- 401(k) retirement plan with employer matching
- Generous paid time off: 8 holidays, 10 vacation days, 6 personal days, plus charitable time off
- Unique perks: Dog-friendly office, on-site fitness center, yoga classes
- Casual dress code and collaborative work environment
We're looking for someone who is organized, enthusiastic, and thrives in a fast-paced, goal-driven environment. If you're passionate about technology, have a knack for problem-solving, and want to be part of a diverse and innovative team, we'd love to hear from you!
Join us in delivering impactful solutions to our partners worldwide. Apply now and be part of our exciting journey!
Employment Type: Full-Time
Salary: $ 70,000.00 130,000.00 Per Year
About Us:
We are a global award-winning hospitality and foodservice manufacturer brand, established in 2002. Our company has received numerous recognitions, including being featured in Fortune Magazine as one of the "Best Workplaces in Manufacturing and Production." We're proudly certified as WBENC (Women's Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers. With distribution centers in the Americas, Europe, and Asia, we're always ready to meet our clients' needs.
Our Culture:
We offer an environment where entrepreneurial spirits can grow without limits. Our inclusive team is guided by a commitment to sustainability and diversity. We value different perspectives from people of all backgrounds and actively recruit diverse team members. Our motto is "Be yourself! We like it that way."
Position Summary:
As the IT Systems Administrator Manager, you'll be a key part of our Business Technology and Innovation (BTI) team. You'll contribute to the company's success by managing our software infrastructure, maintaining IT support, and ensuring all team members have the tools they need to exceed our business partners' expectations.
Work Environment:
- Full-time, permanent position
- Located in Miami, FL
- Hybrid work schedule: 3 days in-office (Tuesday, Wednesday, Thursday), 2 days remote (Monday, Friday)
Key Responsibilities:
1. IT Management
- Administer Microsoft365 portal and applications
- Manage IT support ticket system, prioritizing and solving issues
- Execute new hire and termination processes
- Conduct quarterly IT trainings for team members
- Oversee network infrastructure and hardware
2. Project Management
- Manage IT-related improvement projects from inception to completion
- Maintain detailed project documentation and progress reports
3. Security
- Implement and maintain high-level security protocols
- Perform regular security tests and audits
- Manage system permissions and information security policies
4. Leadership and Collaboration
- Participate in team meetings and special projects
- Promote company culture through actions and leadership
Qualifications:
- Bachelor's degree in Computer Science or Information Technology
- A+ and N+ Certifications preferred
- 5+ years in IT support and help desk environments
- 2+ years of Microsoft365/Active Directory management experience
- 2+ years of ticket management and documentation experience
- 2+ years of leadership or managerial experience
- Proficiency in various operating systems, software, and hardware technologies
- Strong communication and problem-solving skills
- Experience with network infrastructure, security protocols, and IT project management
What We Offer:
- Competitive salary with biannual bonus structure
- Comprehensive health benefits (medical, dental, and supplemental insurance options)
- 401(k) retirement plan with employer matching
- Generous paid time off: 8 holidays, 10 vacation days, 6 personal days, plus charitable time off
- Unique perks: Dog-friendly office, on-site fitness center, yoga classes
- Casual dress code and collaborative work environment
We're looking for someone who is organized, enthusiastic, and thrives in a fast-paced, goal-driven environment. If you're passionate about technology, have a knack for problem-solving, and want to be part of a diverse and innovative team, we'd love to hear from you!
Join us in delivering impactful solutions to our partners worldwide. Apply now and be part of our exciting journey!
Employment Type: Full-Time
Salary: $ 70,000.00 130,000.00 Per Year
Source : Get It Recruit - Hospitality