IT Administrator - Planet Technology

Local candidates only & No 3rd Party Recruiters

Day to day:

· Support Windows and Apple based Operating Systems

· Supplement helpdesk services by providing direct support to users, as needed for business applications

· Troubleshoot technical issues and escalate complex problems to appropriate support teams for resolution

· Create and update technical documentation

· Remediate issues identified in monitoring alerts

· Perform failure analysis and determine corrective action plans

· Support on premise virtualization environment

· Provide cloud infrastructure support

· Manage and maintain peripheral equipment (printers, copiers, etc.) in our office locations

· Collaborate with IT Leadership and others to research, analyze and determine standards for hardware, software, and security solutions

· Work with Information Security to monitor and ensure compliance with security policies and practices

· Specify, order, stage and coordinate configuration of employee computing equipment

· Manage IT support vendor relationships and service levels

· Oversee inventory management of software and hardware components

Must haves:

• BS Computer Science or related field or a minimum five years of IT Administrator experience

• Minimum two years IT Administrator experience (plus a related degree)

• Proven experience as a desktop administrator, network administrator or similar role

• Proven experience in setting up, managing and troubleshooting Linux operating systems

• Experience administering networks (LAN, WAN) and patch management

• Knowledge of system security and data backup/recovery

• Microsoft and Apple desktop and Network certifications preferred

Nice to haves:

• Experienced with Fortinet firewalls, switches and/ or wireless access points