IT Administrator - SkyePoint Decisions

SkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U.S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. Our focus is on enabling our clients to deliver their mission most efficiently and effectively – anytime, anywhere, securely. We combine technical expertise, mission awareness, and an empowered workforce to produce meaningful results.

SkyePoint is seeking a hands-on IT Administrator to manage our Microsoft 365 environment and company-wide IT infrastructure. This hands-on role will involve overseeing all software applications and licenses, hardware inventory, and provisioning, as well as supporting IT audits and cyber security compliance.  The ideal candidate will ensure seamless daily IT operations and be available on-site to troubleshoot and resolve issues as they arise. 

This candidate must be able to work a hybrid schedule in our Dulles, VA office. This is not a remote position. 

Responsibilities:

• Microsoft 365 & AWS Management: Serve as the primary administrator for Microsoft 365 and manage AWS virtual machines, ensuring secure and efficient operation across the company.
• Employee Onboarding and Offboarding: Provision hardware and software for new hires, manage logins and access, and retrieve IT assets from departing employees to ensure secure and efficient transitions.
• Operation and Maintenance of multifactor authentication (MFA) systems
• Daily IT Operations Support: Troubleshoot and resolve IT issues in a timely manner to avoid disruptions, supporting on-site needs as required.
• Email & Network Administration: Manage company email accounts, network configurations, backup storage, and ensure local enclave management is secure and effective.
• Software Management: Administer the full suite of software applications, manage licenses, track software costs, and regularly review software utilization for cost efficiency.
• Hardware Inventory Control: Maintain a current inventory of all hardware assets and ensure accurate tracking for optimal management.
• IT Audits & Compliance: Support audits and cyber security compliance initiatives, adhering to controls to maintain a secure IT environment.

Required Qualifications:

• Bachelor’s degree in IT. 
• A minimum of one year Information Technology related work experience.
• Microsoft 365 Administration: Familiarity with the Microsoft 365 suite, including Exchange, Teams, Entra, Intune and SharePoint management.
• Laptop Management and Administration: Knowledgeable in Windows 11, Dell laptops, ConnectWise, and PowerShell.  
• Cybersecurity administration: Familiarity with Sophos, CyberArk, Tenable and MS Defender
• Strong IT Fundamentals: Knowledgeable in IT asset management, network configuration, and backup storage solutions.
• Hardware & Software Provisioning: Experience in provisioning hardware/software, managing licenses, and performing inventory control.
• Problem Solving & Troubleshooting: Ability to quickly identify and resolve technical issues on-site to maintain smooth operations.
• Communication Skills: Clear communication skills for assisting employees with IT needs and documenting processes and inventory.
• Must have the ability to obtain and maintain a Public Trust Clearance
• Must be a US Citizen 

Preferred Qualifications:

• Experience with IT Audits and Compliance: Knowledge of IT audit processes and cyber security control adherence.
• Network Security & Cybersecurity Awareness: Familiarity with cybersecurity best practices to maintain compliance and protect company infrastructure.
• Ability to receive IT training and obtain necessary certifications post-training.
• Ability to be a quick learner and possess a “can-do" attitude.
• Ability to perform Independently and/or in a team environment.
• Ability to research and discover solutions to problems.
• Ability to work with vendor Tech support (i.e. Microsoft, AWS, etc.)

What We Can Offer You:

• At SkyePoint, we go B.I.G. (beginning in GRATITUDE) by recognizing all we have and giving back to our employees, families, and communities. It instills a positive mindset that permeates all we do. By beginning in gratitude, SkyePoint can continue to spread living in gratitude each day.
• Great Benefits: Several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, ST/LT Disability, Life Insurance, floating federal holiday options, and 401k matched
• Certificate Incentive Program: To promote professional development, we recognize and reward employees who obtain new certifications aligned with business needs.
• SkyePoint DoD SkillBridge Industry Partner Fellowship Program

• Flexible Work Environment

Compensation:

Salary Range: $75,000-90,000

The SkyePoint Decisions salary range for this position is a general guideline only. It represents an estimated range for this position and is just one piece of our total compensation package. 

Salary at SkyePoint is determined by various factors, including but not limited to location, work schedule, the candidate’s combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, market data and business considerations.

Additionally, this position may be eligible for an incentive compensation bonus plan.

In addition to a competitive salary, SkyePoint offers benefits including a certification incentive program, PTO, floating federal holiday options, several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, Vision, ST/LT Disability, Life Insurance, and 401k matched.

SkyePoint Decisions is an established ISO 9001:2015 and ISO/IEC 27001:2013 certified small business and appraised at CMMI Level 3 for Services and Development. We possess a common vision of excellence and foster a collaborative team culture built upon individual performance and accountability. We invest in our people and systems to create value for our clients. It is the SkyePoint Way. We are grateful for the opportunity to work with exceptional people and give back to the communities we serve. Our employees value the flexibility at SkyePoint that allows them to balance quality work and their personal lives.

Please be aware of recruiting scams and people claiming to be from SkyePoint Decisions. For more information, please see the Welcome Page of our Careers site.

Skyepoint Decisions is a participating E-Verify Employer. 

U.S. Citizenship is required for most positions.

Equal Opportunity Employer/Veterans/Disabled.