ISO9001:2015 Full-Time Auditor - USA - Intertek Testing Services NA Inc
Lowell, MA 01850
About the Job
Our Value Proposition - We Offer:
- Competitive salary and benefits package including paid time off, medical, dental, vision, life, and disability
- 401(k) with company match
- A team that values diversity and inclusion to drive a corporate culture
- Opportunities for growth (over 100 locations with opportunity for growth/advancement/relocation)
- Employee referral bonus
What will you be doing?
Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for an ISO9001:2015 QMS Intertek 3rd party Lead Auditor to join our Business Assurance team. This will be a home-based position. This is an Intertek full-time employee position.
Overview:
- The ISO9001:2015 Lead Auditor will support the Business Assurance business by leading and/or participating as an assessor during all phases of a client's management system (ISO 9001) in accordance with the company's accredited certification program.
- The Lead Auditor is the primary interface with the client before and during the process of all auditing activities.
- Additionally, the Lead Auditor will help train low graded Auditors through witness audits, technical support, and education of both the client and sales force as needed. Strong leadership and management qualities are required, in addition to the technical expertise necessary to perform audit assignments.
Essential Job Duties and Responsibilities:
- Manage all phases of assessments/audits and recommendation for registration from time audit is assigned through completion of the audit activity
- Plan and schedule assessments/audits, and coordinate with team member(s)
- Represent the assessment team and the company
- Total evaluation of client sites, reporting non-compliance to Certification Authority
- Review the quality documentation, assess the system, conduct audits in order to evaluate the client's Quality Management system through initial, surveillance, recertification and special surveillance audits, and recommend whether Certification be granted, denied, suspended, or withdrawn
- Hold opening and closing meetings with and provide progress updates to clients on Pre-Audit, Stage I, Stage II, Annual Audits, Special Surveillance visits, Triennial Re-assessments, Change of Scope, Extension of Scope, Upgrades Audits, Transfer Audits, and results of team findings
- Explain to the client non-compliance and other findings
- Produce reports and supporting documentation to be submitted in our database on each audit, documenting all non-compliances and following guidance reports and Intertek procedures and requirements within required KPI's
- Review and approve client submitted corrective actions for nonconformities from the audit
- Respond to technical requests for revisions and emails within 48 hours
- Help with lower tier auditor training and assist sales force on client visits
- Conduct assigned audits in accordance with contracted client agreements and submit required reports in a timely manner
The Business Assurance group of Intertek provides a full range of business process audit and support services, including management systems certification, custom supplier audits, and training. Our range of services helps to ensure customer management systems are optimized to facilitate successful growth.
What qualifications do you need?
- 4 years of full-time appropriate practical experience
- 2 years dedicated to Quality Assurance and/or Quality Management preferred
- Experience in manufacturing or service industries related to Chemicals, Plastics, Rubber, Metals, Electrical, IT, Transportation, Construction, or Medical
- ISO9001:2015 lead auditor certification and previous 3rd party audit experience are preferred
- College degree or at minimum some college experience preferred
- Valid driver's license and reliable driving record (required)
- Passport preferred.
- Demonstrated ability to communicate effectively electronically and both orally and in writing in the agreed language of the assessment/audit assignments
- Ability to work well in an environment and react effectively in stressful situations
- Sound judgment and analytical skills
- Ability to understand complex operations in broad perspective
- Ability to obtain and assess factual information fairly
- Must have strong leadership abilities
- Ability to exercise effective time management in completion of assignments.
Travel Requirements:
- This will be a travel-based position, with extensive travel to client sites required. Candidate must be comfortable traveling 3 to 5 nights per week.
- Must be willing to travel extensively (more than 75%)
Physical Requirements:
This role requires the ability to:
- Ascend or descend ladders, stairs, ramps, and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
- Stand, for sustained periods of time.
- Walk, moving on foot to accomplish tasks and to move from one work location to another.
- Communicate well, thru spoken word, conveying detailed accurate information & instructions to others.
- Hear well, perceiving sounds with or without correction, including the ability to receive information thru oral communications.
- Exert up to 10 pounds of force occasionally and/or negligible amounts of force frequently to lift, carry, push, pull or otherwise move objects.
- Have close visual acuity to perform an activity such as preparing & analyzing data, viewing a computer monitor, reading, report writing, visual inspection, and use of measurement devises.
Why work at Intertek?
Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .
What we have to offer:
When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.
Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.
Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.
For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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