IS Project Coordinator (Plano, TX) | PAM Health Corporate - PAM Health Corp Business Office

IS Project Coordinator (Plano, TX) | PAM Health Corporate

The IS Project Coordinator is responsible for managing our Information Systems organization’s ongoing projects. They will be working closely with team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include submitting project deliverables, preparing status reports, and establishing effective project communication plans as well as the proper execution of said plans. This role requires interaction with a range of internal and external stakeholders, most often managing several moving project parts simultaneously.

I. Job Responsibilities

· Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.

· Meeting with project team members to identify and resolve issues.

· Submitting project deliverables and ensuring that they adhere to quality standards.

· Preparing status reports by gathering, analyzing and summarizing relevant information.

· Establishing effective project communication plans and ensuring their execution.

· Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.

· Coordinating the development of user manuals, training materials and other documents as needed to enable successful implementation and turnover of the process or system.

· Obtaining stakeholder acceptance of project deliverables.

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· Prepare budget based on scope of work and resource requirements

· Track project costs in order to meet budget

· Develop and manage a detailed project schedule and work plan

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Conducting post project evaluation and identifying successful and unsuccessful project elements.

· Designing risk mitigation plan

· Monitor project and/or personnel performance, checking actual performance against planned performance to ensure technical, schedule, and budget goals are met or exceeded

· Collect inputs and prepare weekly and monthly status reports as required for all levels of an organization including Executive Steering Committees

· Anticipate problems or situations that could affect the project and proactively mitigate them

· Manage escalated situations proactively, involving management as needed

· Interact frequently with team, management and customers to define project requirements and identify solutions consistent with defined terms, methodology, policy, and regulations

II. Leadership

· Inclusiveness: Promotes cooperation, fairness and equity; shows respect for people and their differences; works to understand perspectives of others; demonstrates empathy; brings out the best in others and in his/her team

· Managing Staff: Coaches, evaluates, develops, and inspires staff; sets expectations; recognizes achievements; effectively manages conflict; aligns department goals with organization goals; provides feedback; delegates appropriately; evaluations completed on time

· Stewardship and Resource Management: Demonstrates accountability and sound judgment in managing company resources; appropriate understanding of confidentiality and company values; adheres to and supports company policies, procedures and safety guidelines

· Problem-Solving: Identifies problems and involves others in seeking solutions; conducts appropriate analysis and searches for best solutions; effectively and efficiently implements appropriate responses to correct problems; responds promptly and effectively to new challenges

· Decision-Making: Makes clear, consistent decisions; acts with integrity in all decisions; distinguishes relevant from irrelevant information; makes timely, appropriate decisions.

· Strategic Planning and Organizing: Understands company vision and aligns priorities accordingly; measures outcomes; uses feedback to redirect as required; evaluates alternatives; appropriately organizes complex issues to desirable resolution

· Communication: Connects with peers, subordinate employees and all customers; actively listens; clearly and effectively shares information; demonstrates effective oral and written communication skills; negotiates effectively.

· Quality Improvement: Strives for efficient, effective, high-quality performance in self and in the department; delivers timely and accurate results; resilient when responding to matters that are challenging; takes initiative to make improvements

· Leadership: Motivates others; accepts responsibility; maintains high morale in department; develops trust and credibility; expects honest and ethical behavior of self and staff

· Teamwork: Encourages cooperation and collaboration; builds effective teams; works in partnership with others; is flexible; responsive to the needs of others

· Development: Maintains up-to-date skills through involvement with professional organizations and/or continuing education

III. Customer Service

· Maintains the highest level of customer service via courtesy, compassion and positive communication

· Promotes the Mission and Vision of Post Acute Medical within the work environment and the community

· Respects dignity and confidentiality by adherence to all applicable policies and procedures

IV. Health and Safety

· Works in a manner that promotes safety; wears clothing appropriate to the performance of the job

· Participates in OSHA required training

· Follows universal precautions as appropriate for position; complies with Employee Health requirements for continued employment

· Reports unsafe practices to management

· Knows own role in case of an emergency

Education and Training: Bachelor’s degree or Master’s degree in a related field. Project Management Professional (PMP) certification is a plus.

Minimum Work Experience: Proven experience in project management. Five to Eight years of project management and related experience. Budget management experience is preferred. Experience managing software implantation projects in healthcare environment a plus. Experience as a healthcare project manager a plus.

Required Knowledge, Skills, and Abilities:

· Excellent oral communication skills

· Superb written skills (proficient in Microsoft PowerPoint and Word)

· Strong leadership skills with the ability to work and lead as part of a project team

· Ability to complete projects in a timely manner

· Ability to collaborate with internal and external customers, identify engagement follow-on opportunities, and possess a desire to drive personal and team excellence

· Strong understanding of formal project management methodologies

ORGANIZATIONAL DATA: This is an exempt position. It is supervised by the Chief Information Officer (CIO)