IS Business Analyst - Senior (1053) - DataSF

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

This is a Position Based Test conducted in accordance with Civil Service Rule 111A.

• Application Opening: October 31, 2024
• Deadline to Apply: November 14, 2024, 11:59PM PST

The San Francisco Planning Department (CPC) plays a central role in guiding the growth and development in our City. The Department works with other City agencies and the community to help achieve great planning for a great city.

Our Mission
The mission of the San Francisco Planning Department, under the direction of the Planning Commission, shapes the future of San Francisco and the region by: generating an extraordinary vision for the General Plan and in neighborhood plans; fostering exemplary design through planning controls; improving our surroundings through environmental analysis; preserving our unique heritage; encouraging a broad range of housing and a diverse job base; and enforcing the Planning Code.

Essential functions of this position include, but are not limited to:

• Assess and optimize system designs through review and analysis of user/department needs, customizing systems through system design and administration to meet the changing business needs of the users/department;
• Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals;
• Troubleshoot software problems; monitor and diagnose complex program failures; provide support, analysis, coordination and assistance for disaster recovery;
• Document procedures and troubleshooting techniques related to systems/networks software and hardware;
• Install, configure, upgrade, maintain, document and troubleshoot Accela software application.

How to qualify

Education:

An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units.

Experience:

Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

Substitution:

Additional experience may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).

Desirable Qualifications

• One (1) year of experience with geographic information systems, including ESRI ArcGIS
• Strong written and verbal communication skills

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

What else should I know?

Selection Procedures

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of Seven (7).

How to Apply:

To be considered, please submit a SmartRecruiters application and attach to your application:

• Resume

Applications for City and County of San Francisco jobs are only accepted through an online process.

Questions: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Zoey Feng, by telephone at 628-652-7628, or by email at yajuan.feng@sfgov.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.