Inventory Clerk - SURESTAFF

SURESTAFF is immediately hiring Warehouse Inventory and Customer Support Specialist for a large, well-known client in Fort Worth, TX.  As a Warehouse Inventory Control Specialist for SURESTAFF, you will work in a fast-paced distribution environment and be involved in all aspects of warehouse operations including: 

• Shipping & Receiving
• Quality Assurance 
• Inventory Control 

  SURESTAFF is invested in their team members!  All temp - to - hire employees are offered competitive compensation $19 as well as a benefits package including health insurance (medical, dental, and vision).   Available shifts include Monday - Friday 8am - 5pm.   Responsibilities of the Warehouse Inventory and Customer Support Specialist: 

• Track, maintain, and update inventory records to ensure accuracy.
• Conduct regular stock counts, cycle counts, and audits to monitor inventory levels and reconcile discrepancies.
• Coordinate with the warehouse team to ensure timely restocking, order fulfillment, and storage optimization.
• Identify and report any inventory issues, shortages, or quality concerns
• Serve as the primary point of contact for customers regarding inventory status, order updates, and delivery timelines.
• Address and resolve customer inquiries, complaints, and concerns professionally and efficiently.
• Provide proactive communication with customers on order status, delays, and any necessary updates.
• Maintain accurate records of customer interactions and resolutions for future reference.
• Assist with order entry, verification, and tracking in the warehouse management system.
• Ensure orders are accurately prepared, packed, and labeled according to customer specifications.
• Collaborate with logistics and shipping teams to ensure timely dispatch and delivery.
• Identify opportunities to streamline and improve inventory and customer support processes.
• Contribute to standard operating procedures (SOPs) and training documentation for efficient operations.
• Assist in implementing new software tools or systems as required for improved tracking and reporting.

 Required Qualifications of Warehouse Inventory and Customer Support Specialist :

• High school diploma or equivalent; Associate’s or bachelor’s degree in supply chain, Business Administration, or related field preferred.
• Minimum of 2 years of experience in inventory management, warehouse operations, or customer support, preferably in a warehouse environment.
• Strong computer skills, including proficiency in Microsoft Office Suite (Excel, Word) and familiarity with warehouse management software (WMS).
• Excellent communication and interpersonal skills for effective customer interactions.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Problem-solving skills and a proactive approach to managing tasks and responsibilities.

 About SURESTAFF:Founded in 1998, Surestaff operates 39 branch offices and 24 workforce onsite solutions in Illinois, Texas, Wisconsin, Indiana, Tennessee, Mississippi, Michigan, Florida, Ohio, and Georgia; with an estimated 2023 revenue of $295 million, it was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA).Surestaff specializes in light industrial staffing serving logistics, manufacturing, distribution, and production clients. It offers temp, temp-perm, direct hire, and onsite workforce solutions. The company has been named five times to Crain’s Business as one of the largest and fastest growing privately-held companies in Chicago. Surestaff is a portfolio partner company of Austin, TX-based private-equity group Owner Resource Group (ORG).