Internet Sales Manager - Town North Mazda - Snell Motor Company

Snell Motor Companies includes Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa, and Snell Collision. Family-owned and operated since 1973, we are dedicated to delivering exceptional service to the Dallas community.

Role Overview: The Internet Sales Manager is responsible for driving online sales initiatives, enhancing the digital customer experience, and fostering customer loyalty through innovative strategies.

Requirements

Key Responsibilities:

·         Collaborate with the Centre Manager to enhance the online presence of our retail facilities, ensuring alignment with advertising campaigns and customer engagement strategies.

·         Develop and implement annual sales goals for the internet sales team as part of the overall business plan, regularly monitoring online sales performance and adjusting strategies as needed.

·         Recruit, train, and develop a high-performing internet sales team, instilling a customer-centric culture that emphasizes enthusiasm and engagement.

·         Analyze market variables such as supply, demand, pricing, and competition to inform strategic decisions that align with the business plan.

·         Manage online vehicle inventory, working closely with the General Manager to ensure accurate listings and timely updates based on market trends.

·         Oversee the appraisal and evaluation of trade-ins, ensuring competitive pricing that reflects both local and national market conditions.

·         Strategically decide which traded vehicles will be listed online for sale and which will be sent to auction or wholesaled.

·         Ensure that all vehicles are accurately represented online, including high-quality images and detailed descriptions that meet customer expectations.

·         Stay informed on finance programs and integrate them into the online sales process, assisting team members in structuring deals that maximize customer satisfaction.

·         Collaborate with the marketing team to align inventory with promotional campaigns, providing feedback to optimize marketing efforts.

Requirements:

·         Proven ability to build and maintain relationships with customers, exceeding their expectations in an online environment.

·         Strong leadership skills, with experience in training and motivating a sales team.

·         Proficient in conducting sales analysis to assess performance against goals and implement strategies for improvement.

·         Knowledge of digital marketing strategies and online sales platforms.

·         Excellent communication skills, capable of conveying product knowledge and promotional information to the sales team effectively.

·         Familiarity with e-commerce practices, including the management of online vehicle listings and inventory.

·         Ability to purchase and sell vehicles through various channels, including auctions and wholesalers.

·         Strong organizational and planning skills, with a focus on maximizing team performance and achieving sales objectives.

Benefits:

Benefits

·         401(k) with matching

·         Dental, health, and vision insurance

·         Health savings account

·         Life insurance

·         Paid holidays and paid time off

·         Earn vacation hours after 90 days

·         Aggressive Employee Referral Program