Internet Sales (BDC) Manager - Berman Star Nissan

Berman STAR Nissan / Infiniti of Niles is looking for an Internet Sales Manager! 

Job Title: Internet Sales (BDC) Manager
Schedule: Full Time
Pay: Earn up to $125,000/year with Bonuses ($75,000/year Base Salary)
Location: STAR Nissan / Infiniti of Niles
Remote: No

Benefits

• Family Owned & Operated
• Competitive PTO Policy - Earn 2 weeks within your first year of employment! 
• Multiple Low-Cost Medical Insurance Options!! As low as $43/week + FREE TelaHealth! 
• Low-Cost Dental, Vision & Life Insurance Options 
• Short Term & Long Term Disability
• 401K
• Automotive Service & Sales Discounts 
• Outlined Career Path and Opportunities for Advancement! 

The Internet Sales (BDC) Manager plays a pivotal role in our dealership by leading the online sales department. Your primary responsibility will be to manage and drive the online sales operations, ensuring the achievement of sales targets, exceptional customer service and overall departmental success. 

Must have BDC Management Experience

Responsibilities

• Support the overall success of the dealership by working with all customers, teams, and departments collaboratively and professionally with a confident and positive attitude.
• Maintain a high level of customer service by promptly responding to online inquiries, emails, phone calls and text messages. 
• Train new and existing Sales Specialists on CRM, online sales and customer follow-up
• Collaborate with the Marketing team to create engaging online content and promotional campaigns. 
• Provide guidance and motivation to team members to meet and exceed sales goals
• Prepare and present regular reports on the sale's department performance, key metrics and areas for improvement. 

• Proven experience in Internet Sales Department Management and/or Dealership BDC Management Experience
• Strong VinSolutions experience
• Strong leadership and team management skills
• Excellent communication and customer service skills
• Proficiency with online sales tools, CRM software and digital marketing platforms
• Knowledge of auto industry trends and products
• Strong organizational skills
• Experience in training and motivating teams and individuals

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.