International Sales Business Development - Baltimore, MD - Frontall USA

Company Overview:
Our client is a leader in the logistics and supply chain industry, specializing in international freight forwarding services. They are currently seeking an experienced International Sales/Business Development Manager (BDM) to join their team. The BDM will be responsible for driving the growth of import/export sales (air/ocean) on an international scale. This role involves working closely with the Branch Manager and Vice President of Sales to exceed revenue targets by promoting and selling the company's services within a designated territory.

Key Responsibilities:

• Business Development:
  
  
  • Develop new business opportunities through research, prospecting, and customer visits.
  • Build and maintain strong relationships within the assigned geographical area.
  • Successfully close new business deals and onboard new clients.
  • Expand market share within the assigned territory to meet volume, revenue, and profit targets.
• Client Management:
  
  
  • Maintain ongoing communication with all clients to ensure high levels of satisfaction.
  • Address and resolve any sales or delivery issues promptly.
  • Manage client relationships, using established tools to exceed targets and expectations.
  • Provide weekly follow-ups with new clients post-first shipment to ensure satisfaction.
• Sales Administration:
  
  
  • Collaborate with the Pricing team to develop competitive pricing strategies and rate quotes.
  • Monitor and maintain clients' credit lines in accordance with company guidelines.
  • Regularly update the CRM system and provide monthly budget reviews for management.
  • Ensure all client contracts are communicated effectively and timely to relevant parties.
• Supplier & Contract Management:
  
  
  • Ensure customer requests related to commercial activities are completed promptly and at the highest service level.
  • Adhere to client service level agreements and maintain professionalism in all client interactions, including entertainment activities when required.

Qualifications:

• Minimum of 3+ years of international sales experience in freight forwarding.
• Proven ability to grow sales and bring new clients into the business (a book of business is a plus).
• Strong written and verbal communication skills, with the ability to effectively interact with clients and internal teams.
• High level of organization and time management skills.
• Proficiency with Microsoft Office Suite and a strong understanding of CRM systems.
• Confidence in the ability to bring in new clients, with no non-compete restrictions.

Skills & Abilities:

• Self-motivated, results-driven, and proactive.
• Excellent communication and interpersonal skills.
• Strong problem-solving capabilities.
• Effective time management and organizational skills.
• Strong negotiation and presentation abilities.

Compensation: $80,000.00 - $100,000.00 per year