INTERNAL COMMUNICATIONS MANAGER (HYBRID-ATLANTA/CHARLOTTE) - Compass Group, North America

Compass One

Pay Grade: 13





Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.




Job Summary



Compass One Healthcare is looking for an Internal Communications Manager to join the Communications Team. This person will support Compass One Healthcare, which includes CCL Hospitality Group (CCL), Morrison Healthcare, and Crothall Healthcare, with a focus on CCL. The Internal Communications Manager will be primarily responsible for managing all sector’s internal SharePoint platforms, newsletters, and email communication.





Reports to: Compass One Healthcare Director of Internal Communications





CCL Overview: CCL Hospitality Group (CCL) is a trusted provider of dining hospitality services and environmental services to senior living communities across the U. S. CCL leads the strategy and engagement growth needs of our five senior living brands of Morrison Living, Unidine, Strategic Dining Services (dining services), Coreworks (environmental services) and The Hub (Design Build). For our residents, CCL is on a mission to make first and lasting impressions. With that mission, we’re embracing our clients, their residents, and our team members who serve them.





Compass One Overview: Compass One Healthcare’s branded sectors, Morrison Healthcare (food and nutrition services), Crothall Healthcare (support services), TouchPoint Support Services (food and support services), and Compass Community Living Hospitality Group (food and support services for senior communities) provide exceptional expertise in 3500 hospital and health systems and senior communities in 46 states. With more than 83,000 engaged team members, we focus on delivering quality, value, and exceptional resident and patient experience through our specialized services.







Responsibilities:




+ Manages CCL, Morrison Healthcare, Crothall Healthcare’s internal SharePoint platforms, which stores company materials, documents, resources, and communications.


+ Writes, distributes, and manages company newsletters.


+ Manages internal CEO communications, including companywide email announcements, video scripts, and CEO messaging for Town Halls, as needed.


+ Organizes tools, resources, and communication for company celebration weeks (Chef Appreciation Week, Environmental Services Week, Foodservice Workers Week, etc.).


+ Supports companywide and targeted emails, ensuring streamlined communication across Compass One Healthcare.


+ Collaborates and fosters relationships with corporate support teams and key stakeholders (Human Resources, Training and Development, Culinary/Retail, Compass Group, etc.), to effectively communicate programs and initiatives.


+ As needed, supports company webinars, company app, writing bios, etc.


+ Includes 10% travel to accounts and team meetings.






Qualifications:




+ Bachelor’s degree in communications or a related field preferred.


+ Minimum of 5 years of experience in a corporate communications role and environment.


+ Healthcare communications experience preferred, but not required.


+ Hybrid role with the option of being based in Atlanta or Charlotte.


+ Proficiency in Microsoft Office (Teams, Excel, PowerPoint, Word, Outlook, etc.).


+ HubSpot and SharePoint experience preferred.


+ Excellent written and verbal skills.


+ Strong project management skills and ability to multi-task.


+ Ability to manage corporate relationships with key influencers, including senior management.


+ Extreme attention to detail.


+ Self-directed and proactive.


+ Excellent presentation skills.


+ Highly collaborative and readily accepts ownership while maintaining a positive attitude with a "team" mentality.


+ Works well under pressure and adapts well to working with short deadlines in tight turn-around situations.






Apply to Compass One Healthcare today!


Compass One Healthcare is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.


Compass One maintains a drug-free workplace.


Applications are accepted on an ongoing basis.


Associates at Compass One are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Flexible Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Req ID: 1315502


Compass One


KYLIE BANKS


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